Elevate customer service as an Appointment Coordinator with Jim Pattison Toyota Victoria. Be the key contact for scheduling services, ensuring efficient workflow and customer satisfaction.

In this essential role, you will provide a seamless booking experience for customers while actively coordinating with Service Advisors and the Parts Department. Your attention to detail and solid communication skills will help meet each customer's needs and enhance daily operations in a fast-paced service environment.

Key Responsibilities:
• Schedule service appointments via phone, email, and online
• Greet customers warmly and gather necessary vehicle information
• Coordinate with advisors to optimize workflow and technician availability




• Follow up on appointment reminders and service status effectively
• Manage customer inquiries and concerns with professionalism

Requirements:
• Experience in customer-facing or administrative roles preferred
• Familiarity with dealership management systems an asset
• Excellent communication and organizational skills required
• Ability to handle multiple tasks under pressure
• Valid BC Driver's License is a must

Support the Service Department at Jim Pattison Toyota Victoria by providing exceptional customer care and coordination.
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📌 Service Appointment Coordinator at Jim Pattison (British Columbia)
🏢 The Jim Pattison Auto Group
📍 British Columbia