IT Service Desk Analyst: Tier 1 Support (British Columbia)

IT Service Desk Analyst: Tier 1 Support (British Columbia)

11 Aug
|
Capilano University
|
British Columbia

11 Aug

Capilano University

British Columbia

Capilano University in North Vancouver is seeking a Service Desk Analyst to provide Tier 1 technical support and exceptional customer service across campus IT systems. Reporting to the Manager, DTS Service Desk, you will diagnose incidents, prioritize requests, and coordinate with Tier 2 as needed, while contributing to knowledge management and incident response procedures.
Join a cooperative team responsible for access management, asset tracking, and ITSM processes aligned with ITIL

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📌 IT Service Desk Analyst: Tier 1 Support (British Columbia)
🏢 Capilano University
📍 British Columbia

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