Join HUB's Connect Center as an Auto Retention Associate focused on automobile insurance solutions. This role involves direct engagement with clients to ensure their asset protection needs are met.

In this energetic position, you will leverage your expertise in auto insurance to assist clients with renewals and other services. Relationship building is key, as you will need a keen ability to communicate effectively and comprehensively consult on our diverse range of insurance products. Meeting performance metrics is essential while providing an exceptional client experience.

Key Responsibilities:
• Assist in processing auto insurance renewals and cancellations
• Engage with clients to offer tailored insurance solutions
• Document all client conversations thoroughly




• Handle inbound calls, focusing on service efficiency
• Upsell additional insurance products where appropriate

Requirements:
• At least one year of relevant auto insurance experience
• Possession of a Level 1 Insurance License
• Excellent conversational and detail-oriented skills
• Strong familiarity with insurance software tools
• Customer service background is valuable

Utilize your skills in retention and customer service to help clients with their automobile insurance needs at HUB.
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📌 Connect Center Auto Retention Associate (British Columbia)
🏢 HUB International
📍 British Columbia