Jean Tweed is a leading, community-based organization that provides a supportive environment for women with substance use, mental health, and gambling concerns. Recognizing the diversity of women's experience in today's society, our programs seek to address a range of issues in a woman's life that may contribute to substance use and gambling concerns.
The Jean Tweed Centre is building capacity to transform the level of support for women with substance use, mental health, and gambling concerns.
Program Summary The Intake Department coordinates the activities of the Centre's Intake & Support and Stabilization programs, and to provide both indirect and direct services. This includes assessment, group facilitation, case management, participation in the planning, development and evaluation of the department. The department also does administration related to treatment-matching including the review and interpretation of assessment information, and completion of documentation related to client admissions.
How will you help us get there The Intake Counsellor provides access to a continuum of services at the Centre including engagement, assessment, stabilization, and treatment matching. The role offers direct support to women in each of these service areas, coordinates daily activities of the Intake Department.
Service Conduct assessments and provide treatment matching
Provide referrals and linkages as appropriate, e.g. withdrawal management, medical attention etc
Liaise with referral agencies to facilitate admissions and maintain an effective admission process
Assist applicants with preparation for program through the provision of support, liaison with collateral supports, providing referrals, and ongoing assessments
Prepare letters and reports as necessary
Provide support across teams to enhance continuity and quality of care
Collaborate with supervisor to discuss job performance and establish professional goals




Ensure maintenance of documentation, including clinical notes
Engage in ongoing staff development and personal learning as agreed to in performance reviews
Develop and implement programming in collaboration with the Manager, Outpatient and in line with the Agency strategic objectives
Collaborate to develop programming in line with evidence-informed and best practices
Implement and maintain professional practice standards and any relevant reporting and licencing
Complete statistics and reports on program activities and special projects where applicable
Recommend, participate in the development of and implementation of policies and procedures within the department
Represent the Jean Tweed Centre in the community
Facilitate the support and Stabilization groups
Establish collaborative relationships with funders, community partners and stakeholders as appropriate to further the Centre's mission
Monitor the safety, health and well-being of the clients under the program care
Organizational Conduct job responsibilities with a commitment to harm reduction, trauma- informed, women-centred and anti-oppressive practices
Abide by the Occupational Health and Safety Act, and work in a manner that is protected, reporting incidents immediately to direct supervisor
Adhere to the policies and procedures of The Jean Tweed Centre
Perform other duties as assigned in order to meet the overall goals and objectives of The Jean Tweed Centre




Maintain a client service orientation including learning about/addressing client needs and concerns
Work collaboratively including respect others, sharing information, consulting and celebrating shared successes
Demonstrate accountability by holding self responsible and following through on commitments
Support inclusion and equity by respecting others, embracing diversity and addressing oppression
Commit to continuous learning through professional development, giving and receiving constructive feedback and applying new skills
Pay: CA$25.59 - CA$29.93 per hour
Location: 215 Evans Ave., Etobicoke, ON M8Z 1J5
This is an 18month contract role Hours of Work: Standard Hours 9:00am-5:00pm, Tuesdays: 12pm-8pm (to accomodate facilitations)
Requirements Bachelor's Degree in Social Work or relevant field, or an equivalent combination of education and experience.
Previous experience in case management and conducting comprehensive assessments
Minimum 2-3 years' experience in related field
Knowledge and understanding of women's issues, particularly as they relate to women with substance use, mental health and/or gambling concerns
Excellent decision-making, problem-solving and conflict/crisis management skills
Excellent interpersonal skills, with the ability to build positive and cooperative working relationships with individuals and teams
Strong computer skills including working knowledge of Microsoft Office Suite
Excellent oral and written communication skills
Excellent individual and group supervisory skills
Administrative, project management and program development skills
Ability to facilitate groups and educational sessions
Familiarity with Ministry required admission tools
Must be energetic, and comfortable working in a rapid-paced environment
Benefits Extended Health Care
Dental Coverage
Employee Assistance Program (EAP)

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📌 Counsellor, Intake (Ontario)
🏢 The Jean Tweed Centre
📍 Ontario