Remote Customer Service Brand Agent (Newfoundland and Labrador)

Remote Customer Service Brand Agent (Newfoundland and Labrador)

11 Aug
|
Amcor
|
Newfoundland and Labrador

11 Aug

Amcor

Newfoundland and Labrador

Beverage Shrink Packers Vacuum packaging At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future.

We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. To learn more about playing for Team Amcor, visit I LinkedIn I Glassdoor I Facebook I YouTube Job Location: This position reports to company headquarters in Oshkosh, Wisconsin.

Must reside and telecommute within 50 miles of Boston. Position involves 60% on-call travel to customer sites within a 50-mile radius of Boston, as well as 20% travel in the Northeastern US further than 50 miles from Boston (eastern Virginia, eastern Maryland, eastern Pennsylvania, the entire Atlantic Seaboard region, and all of New England up through Maine), and 20% telecommuting.

Technical Service Representative III Duties: Provide efficient and timely technical assistance to assigned customers in matters relating to their packaging equipment operations and facilitate customer quality and packaging performance improvement. Service customer equipment, where applicable, to maintain optimum performance of equipment, packaging films and shrink bag materials. Perform and complete package/shrink bag and machine audits on packaging machines.

Identify machinery and packaging film/shrink bag problems and ensure that they are properly communicated to the appropriate staff representatives. Participate in field trials of new packaging materials. Assist in the installation and start-up of all packaging equipment manufactured and sold by Amcor and provide input into the design, installation and start-up of packaging equipment manufactured by outside suppliers.





Train customers on proper operation and maintenance of equipment and Amcor film, as well as training other Amcor Technical Service Reps on how to train the customer.

Travel: Position requires 80% domestic travel to customer sites. 60% of travel will be within a 50-mile radius of Boston, MA. 20% of travel will be to customer sites outside the 50-mile radius from Boston, primarily in the Northeastern US (eastern Virginia, eastern Maryland, eastern Pennsylvania, the entire Atlantic Seaboard region, and all of New England up through Maine), with the potential for 1-2% international travel to customer sites in eastern Canada. Bachelor’s degree in a technical field such as Packaging or an Engineering field related to packaging (e.g., Chemical, Mechanical, Industrial or Electrical Engineering) and 5 years of progressively responsible experience in an occupation related to engineering or technical service in the food packaging industry. 5 years of experience in engineering or technical service related to food packaging materials and machinery ~Beverage Shrink Packers ~ 5 years of experience in solving technical issues with film and bag production with each of the following technologies: ~ Blown film ~ 5 years of experience applying knowledge of film construction and formulation (i.e., Monolayer film vs Coextrusion vs Laminate, Extrusion Lamination vs Solvent or Adhesive Lamination, PE, Polyester, Nylon, PS) to resolve technical and material performance issues in a packaging manufacturing environment. ~5 years of experience partnering with Process Engineering, Quality, Production, Maintenance, and Product Development teams to ensure product performance in a film manufacturing/development environment S. citizens, permanent residents, foreign nationals granted temporary residence under one of the 1986 legalization programs, refugees, and asylees).



Our customers grow and prosper from Amcor’s quality, service, and innovation Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity Amcor is an Equal Chance Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (phone hidden) and let us know the nature of your request and your contact information. however, base pay offered may vary within the full salary range $0 to $0 depending on job-related knowledge, skills, and experience. Base pay information is based on national averages and a geographic differential may be applied based on work location. Position may also be eligible for Amcor’s Management Incentive Plan / Sales Incentive Plan, which is an annual bonus program based on business and individual performance, as well as medical coverage and other health and welfare benefits.

The salary range provided reflects the anticipated base pay for this role at the time of this posting. This range is applicable to positions performed in jurisdictions with pay transparency requirements, including CA, CO, CT, HI, IL, MD, MA, MN, NV, NJ, NY, RI, VT, WA, Washington DC, as well as remote roles that may be performed in these locations.

Compensation for roles performed outside of these jurisdictions may vary. Medical, dental and vision plans Flexible time off, starting at 80 hours paid time per year for full-time salaried employees Company-paid holidays starting at 8 days per year and may vary by location Wellbeing program & Employee Assistance Program Health Savings Account/Flexible Spending Account Life insurance, AD&D;, short-term & long-term disability, and voluntary benefits Paid Parental Leave Retirement Savings Plan with company match Discretionary annual bonus program (initial eligibility dependent upon hire date) #

📌 Remote Customer Service Brand Agent (Newfoundland and Labrador)
🏢 Amcor
📍 Newfoundland and Labrador

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: remote customer service brand agent (newfoundland and labrador) / newfoundland and labrador

Subscribe to this job alert:

Get the latest job offers by email for: remote customer service brand agent (newfoundland and labrador) / newfoundland and labrador