Elevate your career as a Table Games Floor Supervisor at Hard Rock Hotel & Casino Ottawa. Oversee gaming teams, enhance customer experience, and ensure compliance in a vibrant environment.

In this full-time position, you will supervise and coach Dealers while fostering a positive atmosphere for guests. This role demands expertise in gaming operations, solid guest service skills, and the ability to resolve disputes professionally. Your responsibilities will be crucial in maintaining the exciting energy of our casino floor.

Key Responsibilities:
• Supervise and mentor Dealers in your section
• Monitor gaming activity and protect game integrity
• Implement positive feedback to enhance Dealer performance
• Handle guest complaints and ensure satisfaction
• Maintain compliance with all casino policies and regulations

Requirements:
• One year as a Table Games Dual Rate Supervisor
• Two years as a Dealer or Floor Supervisor
• Knowledge of game regulations and compliance guidelines
• Excellent communication and guest service skills
• Physical ability to lift up to 50 pounds

Lead and inspire the team while delivering unmatched service at Hard Rock Ottawa.
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📌 Table Games Supervisor at Hard Rock Ottawa (Quebec City)
🏢 Hard-Rock-Hotel-
📍 Quebec City