Become a vital part of Intact's Customer Accounts Team as a specialist in St. John's, Newfoundland. This hybrid role connects you directly with Brokers and Clients to address billing needs in a call center atmosphere.

In this position, you will ensure exceptional service while adhering to performance metrics. Your ability to communicate clearly and resolve issues will be crucial in shaping customer satisfaction. You will actively participate in a supportive work environment that prioritizes team success and individual growth.

Key Responsibilities:
• Handle customer billing inquiries through phone support
• Adhere to service level expectations and metrics
• Update account details and manage payment schedules
• Assist clients with digital account tools
• Ensure accuracy in all customer interactions

Requirements:
• Minimum one year of customer service experience
• Previous exposure to customer billing is advantageous
• Excellent communication skills required
• Robust customer service orientation
• Capacity to work autonomously in a hybrid setting

Bring your customer service skills to Intact and thrive in St. John's!
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📌 Intact Customer Accounts Specialist (Newfoundland and Labrador)
🏢 Intact
📍 Newfoundland and Labrador