Elevate your social media skills with ICBC as a Social Media Specialist. This hybrid role involves engaging with customers and managing corporate social media accounts effectively.

Join ICBC’s Communications team for a temporary full time role as a Social Media Specialist. In this one-year contract, you will monitor social media interactions, respond to customer inquiries, and ensure a positive online presence. Your creativity will shine through as you create engaging posts and manage both sensitive information and online reputation.

Key Responsibilities:
• Monitor social media channels for customer inquiries
• Provide end-to-end resolution for complaints
• Adapt messaging to fit social media constraints




• Create engaging posts including video and written content
• Compile social media data to identify trends

Requirements:
• Degree in communications, marketing, or equivalent
• Over 2 years of experience in social media roles
• Familiarity with Canva, Facebook, Instagram, and more
• Experience in customer support and written communication
• Knowledge of social media best practices

Make your mark on ICBC’s social media strategy while delivering exceptional customer service.
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📌 Social Media Specialist at ICBC (British Columbia)
🏢 ICBC
📍 British Columbia