Enhance your technical skills as an IT Customer Support II with Alberta Health Services in Foothills Medical Centre. This onsite role involves advanced support for various technology devices, ensuring effective resolutions for users across Alberta.

As an IT Customer Support II, you will deliver advanced technical assistance for computing and mobility devices, serving a range of users within AHS. This position acts as an escalation point for more complex technical issues and may require you to work closely with senior staff on unresolved problems. Your expertise will be crucial in promoting quality service in the healthcare sector.

Key Responsibilities:
• Provide hands-on technical support for users
• Troubleshoot and resolve advanced technical issues




• Assist in implementing solutions assigned by senior staff
• Elevate unresolved issues to specialized teams
• Maintain confidentiality and promote quality improvement

Requirements:
• Certificate in Computer Support or equivalent
• 3-5 years’ experience in IT support
• A+ Certification for PC software
• Valid Class 5 driver’s license
• Strong communication and problem-solving skills

Leverage your IT expertise to improve user support at AHS, providing reliable and productive service across the healthcare landscape.
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📌 Advanced IT Support Role at AHS (Alberta)
🏢 Alberta Health Services
📍 Alberta