Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada”s most iconic and trusted companies? We’re 100 years young and we need you!!

Job summary
The Customer Service Representative works directly with customers and employees, handling inquiries, product returns, exchanges and sales transactions efficiently and professionally.

An amazingly friendly team

Continued career opportunities

Profit-sharing (conditions apply)

Employee discount

Diverse, inclusive and safe working environment

Work-life balance

Adaptable work hours

Ongoing training and learning

Scholarship opportunities

Reward and recognition program

Group benefit plan (conditions apply)

On-site parking

Public transportation nearby

Working for an employer that”s involved in the community

Working for a locally owned business

And much more!!

We do not use artifical intelligence to screen applicant.

This ad is to fill a position.

Responsibilities

Greet, assist and thank customers in a friendly manner, over the phone and in person.

Respond to and handle customer inquiries, requests and concerns over the phone and in person.

Process returns and exchanges.

Operate cash register, computer and printer.

Maintain the customer service area.

Ensure compliance with Health and Safety regulations.

Requirements / Skills

Customer service experience

Ability to work shifts (days, evenings, week-ends and holidays)

Approachable

Ability to find solutions to problems, adapt and cope with challenging situations and make decisions





Ability to handle physical demands including standing/walking for 8 hours while frequently lifting and carrying items, twisting, turning and reaching

Ability to work in a fast-paced environment

Attention to detail

Ability to operate cash register (asset)

Our store is dedicated to promoting diversity, inclusion and belonging in the workplace by providing a work environment free from barriers where no one is denied opportunities for reasons unrelated to their abilities. We celebrate and welcome the diversity of all employees. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

Vacancy Type: Existing

Canadian Tire stores are owned and operated by independent Associate Dealers. Each Canadian Tire store has the sole and exclusive right to interview, select, hire and train their staff.

Are you legally eligible to work in Canada? * Yes No

Do you meet the minimum age required by law to work in this province? * Yes No

Successful completion of a criminal background check, credit check and/or employment reference check may be a requirement for this job role. Are you in agreement with this requirement? * Yes No

What type of employment arrangement are you seeking? * Full-time Part-time

Indicate your availability to work (select all that apply): * Weekdays (Mon-Fri) Evenings (5pm-onwards) Weekends (Sat-Sun)

Have you previously been employed with Canadian Tire? * Yes No

If you are currently employed at Canadian Tire, does your Associate Dealer know you are applying to other locations/positions? * N/A Yes No

How many years of relevant work experience do you have? * Less than a year 1-2 Years 3-5 Years 6-10 Years Over 10 Years

If you were selected, how soon would you be available to start this job? *

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📌 Customer Service Associate – Customer Service Representative (Ontario)
🏢 Canadian-Tire-Corporation,-Ltd.-1
📍 Ontario