About The Derrick Golf and Winter Club
The Derrick Golf and Winter Club is Edmonton's most complete family-oriented private club. Members of all ages and abilities enjoy golf, tennis, swimming, racquet sports, and a wide range of athletic and social activities year-round, all within a friendly, safe, and first-class environment.

We are currently seeking a dedicated and experienced Banquet Supervisor to join our dynamic team.

Job Summary
Reporting to the Banquet Manager, the Banquet Supervisor will liaise with the Banquet Manager, Catering Manager, and other F&B; Management to ensure open lines of communication to execute all Banquets and Events to the highest Standard. Responsibilities and essential job functions include but are not limited to the following:

Duties and Responsibilities

Assist the Banquets Manager and other supervisors with the overall operations of events and functions at the Club.

Provide excellent customer service to members and their guests.

Assist with promoting and maintaining a positive team environment.

Assist with resolving issues with members.

Staying up to date with the latest industry best practices standards based off the legislative and government mandated policy changes including hospitality, catering and sales

Ensure all staff are up to date on changes to legislative or policy changes.

Assist all staff to ensure they are adhering to all policies and procedures designated by the club.

Member and guest satisfaction

Service in a timely and professional manner

Follow all policies, procedures, and safety guidelines outlined by the Club.

Ensure the proper handling and cleaning of equipment, glass, China,



and silverware.

Ensure immediate communication of special requests or concerns made by members and their guests to direct supervisor.

Follow all opening and closing procedures to ensure areas are secured.

Prepare cocktails, pour wine and beer for guests.

Serve food and beverage and take payment as required.

Check guest identification if they appear under the age of 25.

Other duties as required.

Education and Experience

Solid written and verbal communication skills

A passion for process improvement, great problem-solving, and decision-making abilities

Solid manager of people with a track record of building effective relationships

Superior customer service and multi-tasking skills

Proficient with computers

Ability to build effective teams, inspire others to go above and beyond and provide coaching where needed.

Qualifications

3 or more years' relevant working experience

Strong knowledge of contracts, catering, and sales

Proserve

Work Setting

Able to work under pressure in a fast-paced work environment.

Working directly with a diverse team of servers, chefs, and managers

Ability to work a flexible work schedule including weekends, evenings, and some holidays.

Standing or walking for a long period of time

Moving and setting tables for the events

Why Work with Us

Staff meal allowance

Staff discounts

Competitive wages

Comprehensive Benefits package

Training & Development

Pro Shop Discounts

Diverse and Welcoming Work Culture

Learn more about us by visiting - https://www.derrickclub.com/Our_Club/Testimonials

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📌 Banquet Supervisor (Alberta)
🏢 The Derrick Golf & Winter Club
📍 Alberta