Summerhill Market isn’t your typical grocery store. We’re a Toronto boutique grocer known for scratch-made prepared foods, freshly baked treats, and on-trend ingredients that food lovers can’t get enough of. We move fast, stay ahead of the curve, and never settle for “good enough.” Our mission? To delight customers with every visit — whether that’s helping them discover something new or making their day with genuine service.

We're looking for an experienced Front End Manager to lead our front-end operations and inspire a team that delivers exceptional customer service every day. If you're a hands-on leader who enjoys developing people, thrives in a fast-paced retail environment, and takes pride in creating an outstanding customer experience, we'd love to hear from you.

What you'll do

Lead, coach, and develop the front-end team, including Cashiers and Front End Supervisors

Foster a positive, customer-first culture that delivers exceptional service on every interaction

Oversee daily front-end operations, ensuring efficient checkout flow and excellent customer experiences

Manage scheduling, labour, and staffing levels to meet business needs

Recruit, onboard, train, and mentor new team members

Monitor cash handling procedures, till balancing, and POS compliance

Resolve customer concerns professionally and confidently while maintaining a positive shopping experience

Maintain a clean, organized, and welcoming front-end setting

Partner with Store Leadership to achieve operational, service, and financial goals

Ensure company policies, food safety, health & safety, and loss prevention procedures are consistently followed

What we're looking for

Previous leadership experience in grocery, retail, or a high-volume customer service environment

Strong leadership skills with the ability to motivate, coach, and develop a team





Excellent communication and interpersonal skills

Strong organizational and problem-solving abilities with attention to detail

Comfortable working in a fast-paced environment while balancing multiple priorities

Experience with cash management, scheduling, and front-end operations is preferred

Flexible availability, including evenings and weekends

Perks of working here

Weekly pay

Employee discount on gourmet groceries and prepared meals

Employer-paid benefits for full-time employees

Flexible schedule

A dynamic, inclusive workplace that celebrates its people

Complimentary work swag (we’ll keep you looking sharp)

Easily accessible store locations

Join our team
If you're passionate about leading people, delivering exceptional customer service, and creating a welcoming shopping experience, Summerhill Market is the place for you. Bring your leadership, your energy, and your passion for retail—we'd love to have you on our team.

Compensation is competitive and negotiable based on experience.

Equity Statement
At Summerhill Market, we are an equal opportunity employer that values and encourages diversity in the workplace. We provide equal employment opportunity for all applicants and employees. We do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, disability, or any other characteristic protected by local law. Should you require an accommodation at any point during the recruitment process, please let us know and we will be happy to accommodate.

The purpose of this document is to provide a general summary of essential responsibilities for this position and is not an exhaustive list. Duties, assignments, and other responsibilities may differ for similar positions based on business needs of each location.

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📌 Front-End Manager | Annex (Ontario)
🏢 Summerhill Market
📍 Ontario