Commercial HVAC Service Supervisor

Welldone Mechanical Services

Since 1998, we have proudly served Saskatoon with trusted HVAC, plumbing, and electrical solutions. As a locally owned and operated company, we are committed to clear communication, quality workmanship, and exceptional customer service on every project.

Job Details

- Location: Saskatoon, SK
- Work location: On site
- Salary: $85,000 to $135,200 per year
- Terms of employment: Full time
- Starts as soon as possible
- Vacancies: 1
- Source: Talent.com #631695428908024323

Key Responsibilities

- Provide hands‑on leadership by regularly visiting job sites and supporting technicians in the field.
- Assist with technical troubleshooting, job preparation, and day‑to‑day problem solving.
- Coach technicians on workmanship, efficiency, documentation, professionalism, and customer communication.
- Monitor quality standards and communicate performance concerns to the Service Manager when appropriate.
- Conduct job site inspections, quality audits, and post‑completion reviews for preventive maintenance and service work.
- Review service reports, including BuildOps documentation, to ensure accuracy, completeness, and professionalism.
- Identify recurring workmanship issues, training needs, and process improvements that reduce rework and callbacks.




- Deliver immediate coaching and corrective feedback to improve performance and prevent repeat issues.
- Track warranty work, callback trends, and recurring service concerns.
- Participate in team meetings and support initiatives that improve service consistency and operational performance.
- Assist with project coordination when additional field oversight helps achieve quality and customer satisfaction goals.

Benefits

- Employer‑paid medical and dental coverage (100% of premiums)
- Life insurance
- Critical illness insurance
- Paid vacation
- 11 paid holidays
- RRSP matching program
- Company phone
- Vehicle allowance

Qualifications

- Minimum of five years of experience in a service or technical workplace.
- Previous HVAC industry experience is required.
- Journeyman certification in a related trade is considered an asset.
- Strong diagnostic and technical troubleshooting skills.
- Proven leadership, mentoring, and coaching experience.
- Excellent verbal and written communication skills.
- Proficiency with Microsoft Office and CRM/ERP software; BuildOps experience is an advantage and displays confidence in learning new technology and following established processes.
- Self‑motivated with a commitment to continuous improvement, team development, and delivering exceptional service.

Welldone Mechanical Services is proud to be an Equal Opportunity Employer.

📌 retail store supervisor (Saskatoon)
🏢 WELLDONE MECHANICAL SERVICES
📍 Saskatoon