Join Real Food For Real Kids as a Client Experience Manager, focused on client support excellence in a hybrid model. Enhance client interactions and lead a committed team. This full-time, permanent role involves reporting to the Director of Client Experience & Growth and managing a high-performing team.

Your leadership will ensure that clients receive a consistent and positive catering experience. You will also champion client insights and implement productive strategies that support business growth and client satisfaction. Key Responsibilities:

- Oversee a high-performing Client Experience team
- Engage proactively with key clients
- Optimize client satisfaction measurement systems
- Drive client journey strategy and improvements
- Mentor and develop team capabilities Requirements:
- 2 years of experience leading customer success teams
- Strong account management or B2B sales expertise
- Proficient with CRM platforms like HubSpot or Monday.com
- Excellent verbal and written communication skills
- Motivated and resilient in a fast-paced environment Make your mark in client experience management at RFRK, delivering value and support to enhance community impact.

📌 RFRK Client Experience Manager (Toronto)
🏢 Real Food For Real Kids
📍 Toronto