Safety Management System Officer

Do you have experience in Safety Management Systems (SMS), have you worked in flight operations or in solving aircraft technical problems and would you like to progress and develop new skills? Then this job is for you!

The A220 commercial aircraft Programme is looking for a Safety Management System Officer to join our Customer Services (ABS) team based in Mirabel (Québec, Canada), where you its network of SMS Representatives.

You will be part of the Customer Service - Operations team responsible for operational support (technical and logistical) for our customers and operators. You will have a functional reporting line to the Head of Customer Services (ABS) and the Airbus Canada SMS organization.

The team organization is established to promote cross-collaboration autonomously, supporting each other and learning collectively.

Your role as SMS Officer for ABS will be to coordinate—in collaboration with the Airbus Canada Aviation Safety function (ABW) and the Operational Excellence SMS team (SOXW)—the development, operation, governance, and promotion of safety for the A220 product and its operators.

Since SMS is a multidisciplinary organization that spans the entire company (Engineering, Production, Quality, etc.), you will act as the focal point for the ABS function.

Your working setting:

The A220 commercial aircraft Programme is headquartered in Mirabel, in the greater Montreal area, where the vibrant city of Montreal is just a stone’s throw away. Known for its peaceful and safe environment, the region offers a high quality of life for younger or experienced professionals and families, perfectly balancing career opportunities and outdoor activities that makes it a truly special place to call home.

How we care for you:

- Financial rewards: Attractive salary, annual bonus, group insurance plan, pension plan and share purchase plan.
- Work / Life Balance: A hybrid working policy (based on operational needs), on-site cafeterias and a highly competitive holiday policy.
- Wellbeing/Health: Employee Assistance Program (EAP), Discount Program, on-site Medical Service, access to a public shuttle service between Laval (Montmorency metro station) and Mirabel, and a carpooling application.
- Individual development: Great upskilling opportunities and development prospects with unlimited access to +10.000 e-learning courses to develop your employability, certifications, accelerated development programmes, national and international mobility.

Your challenges:

- Lead and foster a positive and proactive safety culture within a sensitive, dynamic, and high-visibility environment such as A220 Customer Services in Mirabel.



This includes training newly appointed members of the ABS SMS network and promoting Safety Culture to new Customer Service hires and during SMS-related corporate events;
- Act with leadership within the Safety Management System (SMS) organization by continuously seeking improvements and facilitating the A220 Customer Services SMS representative network;
- Support the identification, assessment, and reporting of aviation safety or systemic risks to the relevant SMS entities, utilizing the standard SMS reporting tools available;
- Ensure that appropriate actions and mitigation plans are implemented on a case-by-case basis to limit identified risks;
- Produce communications and visual content, including reports featuring Key Performance Indicators (KPIs) to help raise awareness and maintain constant vigilance.

Your profile

- You hold a Bachelor's degree in Engineering, or an equivalent five (5) to ten (10) years' experience;
- You have a minimum of ten (10) years of experience in the aeronautical field, with an extensive experience in Customer Services, including practical examples of identifying and assessing risks that could affect the aircraft or its related deliverables (technical publications, training, etc.);
- You possess developed competencies related to Project management and have a good understanding of aircraft functionality;
- You have working knowledge of applicable SMS standards, including AC107-001 Guidance on SMS development, ICAO Annex 19 as well as International Industry Standard SM-0001;
- Strong listening, communication (both individual and group), and feedback skills;
- Proactive and team-oriented, with a proven track record of successfully managing complex situations for multidisciplinary teams;
- Rigorous and analytical, possessing the skills to quickly understand and synthesize the most relevant details of complex situations in a neutral and factual manner;
- You are organized/self-motivated and bilingual (French, English) with strong verbal/written English skills;
- A good knowledge of basic IT skills (Microsoft Office or Google Suite) is an asset.

This role may involve some travels for business (worldwide).

Travel Required: Occasional travel within country & Overseas

Regular business travels will be expected; consequently you must be willing to travel accordingly.

Travel Required: <5% Domestic and International.





Possible on-call duties during week-ends and/or holiday seasons.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Not a 100% match? No worries! Airbus supports your personal growth with customized development solutions.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, this being the foundation of the Company's success, its reputation and its sustainable growth.

Legal entity:

Airbus Canada Limited Partnership

Contract type:

Permanent

Experience level:

Professional

Job family:

Aviation Safety

By submitting your CV or application, you consent to Airbus using and storing information about you for tracking purposes regarding your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive work environment.

We welcome all applications regardless of social and cultural background, age, gender, disability, sexual orientation or religious beliefs. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange as part of a recruitment process.

Any impersonation of Airbus should be reported to [email protected].

At Airbus, we help you work, connect and collaborate more easily and more flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

About us

A commercial aircraft manufacturer, with the Space and Defense and Helicopters divisions, Airbus is Europe's largest aerospace company and a global leader.

Airbus has built on its strong European heritage to become truly international, with some 148,000 employees at 180 sites worldwide. The company has final assembly lines for aircraft and helicopters in Asia, Europe and the Americas.

In Canada, over 4,500 people work at Airbus's and its subsidiaries' ten sites and offices, including over 4,000 in Quebec.

The main production sites are the headquarters of the A220 commercial aircraft program and Airbus Atlantic Canada, both located in Mirabel, Quebec. Other Airbus sites and subsidiaries are located in Ontario - Airbus Helicopters Canada in Fort Erie and NAVBLUE in Waterloo - in Nova Scotia and Quebec.

A member of the Airbus family for over five years, the A220, designed and assembled in Quebec and recognized for its exceptional performance and versatility, has become a preferred choice for airlines.

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📌 Safety Management System Officer (Montreal)
🏢 Airbus
📍 Montreal