Hail Consultant Reporting Relationship This position reports directly to the Hail Centre Manager.
Job Summary The Hail Consultant plays an integral role in delivering the highest level of service during a customer’s experience with Birchwood Collision Centre. The successful candidate will have the ability to build rapport, communicate needed repairs and costs, and follow up with customers to ensure their overall satisfaction. The Hail Consultant will manage phone inquiries, customer walk-ins, and the completion of appropriate paperwork about hail repair orders.
Shift Details Monday - Friday, 8 am-5 pm
Qualifications Relationship expert with a demonstrated commitment to customer satisfaction
Thrive in a collaborative environment, where teamwork is encouraged
Completed post-secondary education in Business or related field preferred
High attention to detail with proven time management and organizational skills
A commitment to continuous learning and professional development
Comfortable using technology and Microsoft applications for most day-to-day functions
Valid driver’s license, clean driver abstract & own transportation to and from work
What Birchwood Can Offer You Competitive compensation – in addition to salary, many roles have bonus and commission incentives that reward you for success
Full perks package including vacation time, company-paid extended health, dental/vision coverage, and employee assistance – with flex plan options
RSP Matching program – Birchwood will match up to $5,000 of your regular earnings after 1 year of employment




Employee referral bonus program – refer your friends to Birchwood and receive a referral bonus
Career development opportunities & internal promotions
Learning & development opportunities
Wellness program
Corporate discounts & group savings plan
Volunteer program – Dollars for Doing
Company events – Birchwood Bucks, Circle of Excellence, holiday parties
Birchwood is Manitoba’s largest automotive retailer. Our 24 franchises are in addition to four state-of-the-art collision repair centres and four Birchwood Credit Solutions locations. We offer sales, services, and parts to meet our customers’ automotive needs. We’re a recognized leader in the retail automotive industry, not only for our diverse workforce reflecting our community, but also for our unparalleled commitment to team members, customers, partners, and neighbourhoods. At Birchwood, our days begin and end with gratitude, personal leadership, trust, respect, continuous improvement, and generosity.
Birchwood is committed to creating a diverse workplace and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Reasonable accommodation is available to applicants with disabilities upon request. Please email your request to: [email protected]
Birchwood Collision Regent
Department
Body Shop
Employment Type
Full Time

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📌 HAIL CONSULTANT (Manitoba)
🏢 Birchwood Automotive Group
📍 Manitoba