Stitchy Lizard is a promotional products company based in Toronto. With over 20 years in business, we are dedicated to delivering creative promotional products and exceptional service.

We’re looking for a motivated, detail-oriented Account Manager / Customer Service Rep to join our team. In this role, you’ll manage the full sales cycle while delivering fast, friendly, and accurate service. You’re driven to follow up on quotes, close sales, and go the extra mile for clients, while also contributing ideas and feedback to support company growth.

Responsibilities:
Handle inquiries via phone, email, and in-person
Prepare quotes, write up orders, and convert them into sales
Upsell products and guide clients to the best solutions
Source products and calculate pricing
Enter quotes, orders, and invoices into our system
Process payments and follow up on orders
Serve customers at the front counter

Qualifications:




Experience in sales and/or customer service (promotional products an asset)
Solid communication skills with a professional phone presence
Highly organized with the ability to multitask in a fast-paced setting
Proficient with email, and comfortable learning new software (graphics programs an asset)
Solid problem-solving and basic math skills, attention to detail required
Self-motivated, resourceful, and able to work independently and on a team
Eager to learn and confidently present products to clients

Please email your resume and a cover letter outlining your interest in the role and qualifications. Note: Applications without a cover letter will not be considered. We thank all applicants; however, only those selected for an interview will be contacted.

📌 Account Manager – Promotional Products Toronto
🏢 Stitchy Lizard
📍 Toronto