Closing Date : August 12, 11:59pm EST. Applications received after this deadline will not be accepted.
Chatham-Kent Public Library (CKPL) has an opening for three (3) permanent casual Library Assistant 2 to work at all Chatham-Kent Public Library locations. Preference will be given to candidates who are current CUPE 12.2 union members.
The Library Assistant 2’s primary responsibility is to assist with the daily operations of the branch to provide information resources and services to CK communities. The Library Assistant 2 will be responsible for assisting with circulation services, reference assistance, reader’s advisory, community programming and outreach services, monitoring daily operations and reporting monthly site activities.
Demonstrate Chatham-Kent’s core values and competencies
Circulation: place holds and renew material; register and renew patrons, edit borrower records; collect fines and other payments; check materials in and out; complete or assist patrons in completing interlibrary loan, purchase suggestion and literary angels forms
Collections maintenance: assess returned materials; sort/prepare material for shelving; identify gaps in local collections; assist with assembling and shipping rotations to branches and deposit libraries
Outreach and programming for all ages: assist with display and promotion of library resources and materials; assist with implementation of local programming; represent library at events and local organizations
Reference services: provide reader’s advisory assistance; assist with online catalogues, library website, online accounts, computer stations, microform machines, photocopiers/printers/scanners, mobile devices, wireless access
Assist with the collection of monthly statistics and reporting
Actively participate in Municipal and Library training
Follow standard policies, procedures and practices
Handle telephone and email inquiries in a professional and timely manner, directing patrons to appropriate staff and resources as required
Assist with monitoring cleaning and office supplies and request replacements when needed
Demonstrate the Library’s mission, vision and values through day-to-day activities.
Assist with the marketing and promotion of library resources and services
College diploma (minimum of two years)
Minimum two years public service experience preferred
Ability to communicate with the public, staff and administration in a clear, friendly and effective manner that encourages dialogue and interaction
Demonstrated excellent customer service skills, exhibiting courtesy,



sensitivity and responsiveness in behaviour and tone when interacting with patrons and staff
Awareness of Library resources and services
Ability to express self to others in a way that conveys information accurately and consistently both written and verbal
Strong problem solving skills that promote solution based resolution
Robust organizational skills required
Basic information literacy skills
Proficient in the use of integrated library systems for circulation and cataloguing functions
Intermediate Internet and research skills
Strong computer skills, specifically Microsoft Office (Word, Excel, PowerPoint, Outlook) (or other similar software program)
Other qualifications
Experience working in a school or other library environment an asset
Experience working with people of all ages, backgrounds and experiences an asset
Experience working in a customer service setting an asset (e.g. working in a team environment, providing tours and orientation, face-to-face, and handling complaints)
Experience organizing and delivering library programs an asset (e.g. preschool/story time; adult focused programs; computer/technical instructions; class visits, etc.)
Experience with community-based programming an asset; preferably in an educational, recreational or social services environment
Experience with marketing and promotion of resources and services an asset
Experience with library circulation processes and procedures, reader's advisory, and reference and research an asset
Experience in classifying documents (alphabetical, numerical, alphanumerical) an asset
Experience searching the internet, in order to answer basic queries from library customers is an asset
Experience with mobile technology, and training customer on mobile technology an asset
Experience using Library virtual services (e.g. hoopla, Libby/OverDrive) an asset
Certifications, memberships, licenses
Preference given to candidates who have an EXCEL (SOLS program) certificate or other library related courses
Work environment/hours of work
This position will work indoors
There are no scheduled hours for this position
This position works weekday, afternoon, evening and weekend hours
This position will be required to work in all 11 library branch locations
Driver’s licence/vehicle requirements




Because this position would be required to travel, a valid Province of Ontario driver's licence with a reliable motor vehicle is necessary.
Background check
Successful candidates will be required to complete a background check prior to commencement of employment. A background check may include the following: education/certification verification and employment reference check. Because of the environment this position will be working in, the successful candidate will be required to furnish an original Police Information Search (criminal reference check) (working with vulnerable persons) prior to commencement of employment; you must be 18 years of age or older to obtain a vulnerable police check.
Essential physical and/or safety requirements
Physical stamina, flexibility, good physical health and the ability to lift 11.4 to 15.9 kilograms (25 to 30 pounds) are a necessity, as is the ability to stand for extended periods of time, bend, kneel and reach
Bending: frequent stooping, twisting, kneeling, crouching, squatting (4.05 to 13.64 kgs or 10 to 30 lbs) (retrieving items, programming, shelving materials, processing materials)
Walking: constant walking on level surface (movement around library)
Reaching: constant handling (up to 4.05 kgs or 10 lbs) (books, binders, supplies, shelving material, circulating/processing material)
Standing: frequent standing inside (working at circulation desk; work outside/outreach)
Hands: frequent gripping, mousing; constant frequent fine finger dexterity (up to 4.05 kgs or 10 lbs) (keyboarding, lifting books or other papers; circulation; features on the computer)
This permanent casual call-in position will receive a starting hourly wage of $27.26 as well as 15% in lieu of benefits upon completion of a 300 working hours probationary period, as per the CUPE 12.2 collective agreement. This position will receive vacation and statutory benefits in accordance with Employment Standards Act.
________
The Municipality of Chatham-Kent is an equal opportunity employer, committed to fair and accessible employment practices that attract and retain talented employees in a workplace that is inclusive, supportive, and reflective of the diverse community we serve.
Should you require accommodations during the recruitment process, please contact Human Resources & Organizational Development (HROD) at (phone hidden). Applicant information is collected under the authority of the Municipal Freedom of Information and Privacy legislation and will be used strictly for the purpose of candidate selection.

#J-18808-Ljbffr

📌 Library Assistant 2 (Ontario)
🏢 Municipality of Chatham-Kent
📍 Ontario