Norco North Shore is the flagship retail location for Norco Bicycles and one of Canada's premier performance bicycle retailers. Voted Best Bike Shop in Metro Vancouver for three consecutive years, we are passionate about cycling, exceptional customer service, and creating one of the best bike shop experiences in the industry.

We're looking for an organized, detail-oriented individual to coordinate purchasing, inventory flow, receiving, and to help maintain our online store. This role suits someone who enjoys staying organized, working with technology, and helping products move efficiently from our suppliers to our customers.

If you enjoy solving problems, keeping systems organized, and being an important part of a high-performing team, we'd love to meet you.

About the Role
This position connects our suppliers, inventory, website, sales floor, service department, and customers.

You'll coordinate purchasing and receiving while helping manage our online store through the Workstand (formerly SmartEtailing) platform. You'll ensure recent products launch online, inventory stays accurate, and the website reflects the same premium experience customers receive in store.

Generate and submit daily purchase orders

Maintain seasonal booking orders

Monitor inventory levels and replenish stock

Process and manage customer special orders

Support the service department with parts purchasing

Maintain accurate inventory throughout the store

Receiving & Product Management

Receive bikes, parts, accessories, apparel, and service products





Verify shipments and resolve receiving discrepancies

Price, tag, and prepare products for the sales floor

Maintain inventory accuracy in Lightspeed POS

Assist with supplier returns and warranty processing

Website & E-Commerce

Maintain and update the Norco North Shore website using the Workstand e-commerce platform

Post new bicycle models and product lines online

Build and update product pages with descriptions, specifications, and images

Create featured collections and promotional content

Keep pricing, inventory, and product information accurate

Keep the website fresh with new products, seasonal updates, and promotions

Process Click & Collect and online orders

Help improve the online customer experience

Operations

Match supplier invoices with received products

Work with accounting to resolve invoice discrepancies

Coordinate with the sales and service teams so products are available when needed

Support product launches, promotions, and seasonal inventory changes

Maintain an organized receiving area and backroom

Qualifications:

Retail, inventory, or purchasing experience preferred

Experience in the bicycle industry is a strong asset, but not required





Comfortable learning new software and technology

Experience with Lightspeed POS is an asset

Experience with Workstand (formerly SmartEtailing), Shopify, or another e-commerce platform is an asset

Strong computer skills using Microsoft Office or Google Workspace

Excellent organizational and time-management skills

Strong attention to detail

Ability to work independently while contributing to a team environment

Comfortable lifting bikes and boxes up to 50 lbs

What We're Looking For
We're looking for someone who enjoys creating order from chaos.

You like systems, accuracy, and organization. You notice the little things others miss and take pride in making sure products arrive correctly, inventory stays accurate, and customers receive an exceptional experience — whether they shop online or in store.

An interest in bicycles is a big bonus, but a willingness to learn and grow matters just as much.

Why Join Norco North Shore?

Work for the flagship retail location of Norco Bicycles

Join one of Canada's leading bicycle retailers

Work alongside an experienced, passionate team

Opportunities for career growth within Norco Bicycles and Live to Play Sports

Work with the latest bikes, technology, and cycling products

Help shape the digital and in-store experience of one of Canada's best-known bike shops

Compensation
Salary: $45,000–$55,000 annually

The successful candidate's salary will be based on experience, knowledge, and qualifications.

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📌 Buyer, Inventory & E-Commerce Associate Norco North Shore (Retail Location) (British Columbia)
🏢 Norco Bikes
📍 British Columbia