Insurance Account Representative (OTL/RIBO/LLQP)

Location: 1950 Fischer Hallman Rd, Kitchener ON
Type: Full Time - Permanent

About the Role:
We’re hiring a Client-Focused Insurance Account Representative to join our team in Kitchener. This role is ideal for someone who excels in customer service, relationship management, and insurance sales. You’ll work with an existing book of business, helping clients with their insurance needs while identifying opportunities to grow coverage through cross-selling and upselling. If you’re an outgoing skilled who enjoys building relationships and driving results, this is a strong opportunity to grow your career in insurance.

Key Responsibilities:

Provide exceptional customer service to existing clients (auto, home, commercial and life insurance)

Manage and grow a portfolio of insurance accounts

Identify opportunities for cross-sell, upsell, and policy reviews

Sell insurance products to new and existing clients

Conduct needs assessments and recommend appropriate coverage

Meet or exceed sales targets and retention goals

Maintain accurate client records and follow compliance standards

Stay up to date with insurance products, industry trends, and regulations

Qualifications:

OTL or RIBO license (Property & Casualty Insurance) – required or ability to obtain

LLQP license (Life Insurance) – required or ability to obtain

Experience in insurance sales, brokerage, or customer service preferred





Strong communication and relationship-building skills

Proven ability to meet sales targets or KPIs

Self-motivated with a results-driven mindset

Ability to work both independently and within a team

Compensation & Benefits:

Base salary of $50,000 - $55,000 (based on experience and licensing)

Uncapped commission + bonus structure

3 weeks paid vacation

Company provided tech package (cell phone & laptop) to help support your success

Ongoing insurance training, licensing support, and career development

Why Join Us?

Established client base

Strong emphasis on customer retention and relationship management

Opportunity to grow within a high-performing, award-winning team

Build a long-term, rewarding career in insurance sales and client service

Access to ongoing training, development, and support to help you succeed and grow

Backed by the strength of the Desjardins brand — one of Canada’s most recognized and trusted financial service providers in the industry

Check us out on Google to see what our clients have to say about our award-winning team!

These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees.

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📌 Insurance Account Representative (Ontario)
🏢 Liz Foxall - Desjardins Insurance Agent
📍 Ontario