Elevate customer interactions with Home Hardware as a Bilingual Customer Service Representative in St. Jacobs. Deliver prompt, accurate service while assisting Dealers through multiple systems and applications.

In this role, you will provide exceptional bilingual support, ensuring Dealers receive timely information about products and orders. Your ability to multi-task and communicate effectively will be essential for problem resolution in the quick-paced call center environment. Join a dedicated team committed to enhancing customer service experiences.

Key Responsibilities:
• Provide bilingual operational information to Dealers
• Navigate multiple systems for quick resolution
• Assist with Special Orders and emergency requests




• Generate sales and margin reports for Retail Teams
• Support payment processing and settlement issues

Requirements:
• High School diploma, business courses preferred
• 2-3 years in bilingual customer service role
• Retail industry experience is beneficial
• Strong computer literacy, especially in Microsoft Office
• Excellent communication skills in English and French

Bring your bilingual skills and customer service expertise to make a difference at Home Hardware.
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📌 Bilingual Customer Service Expert at Home (Ontario)
🏢 Home Hardware Stores
📍 Ontario