The Role Andersen LLP is looking for a motivated and reliable Junior Systems Administrator to join our IT team in our Vancouver office. This is a hands-on “Swiss Army Knife” role where you will own the day-to-day operation and support of our Microsoft 365 environment while serving as the primary first-line responder for Level 1 and Level 2 technical tickets in our 70-person fast paced firm.
You will manage core infrastructure, ensure systems are secure and backed up, support our hybrid workforce, and help improve our overall IT environment. This is an excellent opportunity for someone with 1–3 years of experience who is eager to grow their skills in a fast-paced, collaborative setting.
Who We Are Andersen LLP is a member of Andersen Global, specializing in U.S. and Canadian cross-boarder tax services with head offices in Vancouver, BC and Calgary, AB. Best-in-class service, stewardship, independence, seamlessness, and transparency – these are the five core values that guide the talented employees at Andersen LLP. We are committed to hiring highly motivated individuals who desire to enhance their career and make a distinct impact. We aim to be the benchmark for quality in our industry and serve as the standard by which other firms are measured.
Andersen LLP offers a rewarding career path for exceptional individuals and a comprehensive benefit package We foster an environment based on learning and allow our employees to grow through hands-on work experience. We offer educational career training to enhance our employees’ career development goals.
Key Responsibilities Microsoft 365 Administration & Operations (35%)




Administer Microsoft 365 tenant: user provisioning/de-provisioning, licensing, auditing, and compliance
Administer Intune for Windows and iOS device management (Apple MDM)
Oversee SharePoint, OneDrive, and Teams administration and user support
Manage MS Teams VoIP / telephony configuration and troubleshooting
Handle Microsoft Defender for Endpoint and Purview (nice-to-have but growing in importance)
Backup, Recovery & Security (5%)
Own and monitor backup strategy and recovery processes
Manage Security, Data and Compliance (Device and Policy)
Support patching, updates, and basic vulnerability remediation
Tier 1 & 2 Technical Support (50%)
Act as the primary point of contact for all incoming IT tickets
Provide Windows 10/11 desktop/server support
Troubleshoot Azure Virtual Machines and related services
Assist with networking issues involving Cisco & HP switches, gateways, and access points
Support printers, peripherals, and general office hardware
General IT Operations (10%)
Maintain accurate documentation of systems, processes, and configurations
Assist with hardware inventory and lifecycle management
Participate in small IT projects and process improvement initiatives




Provide basic user training and best-practice guidance
Technical Requirements Must-Have
1–3 years of hands-on experience in a similar IT support or systems administrator role
Solid Microsoft 365 administration experience (admin center, licensing, auditing)
Intune / Endpoint Manager experience (device enrollment, policies, compliance)
Windows 10/11 desktop support and troubleshooting
Experience with backups and recovery processes (Datto desirable)
Strong customer service and ticket management skills
Strongly Preferred
Azure experience (Virtual Machines, Entra ID, basic Azure AD administration)
SharePoint / OneDrive administration
MS Teams VoIP support experience
Basic networking knowledge (Cisco/HP switches, APs, gateways)
Nice-to-Have
Microsoft Defender / Purview experience
PowerShell scripting
Apple MDM experience
Familiarity with ITIL or structured ticketing systems
Details Weekly Hours: 30 hours per week (7.5 hours per day) with potential for FT
In-Office Schedule: 3 days per week in-office + 1 day remote
Compensation: $32 – $38 / hour (depending on experience)
On-Call: Rotational after-hours on-call every second week (evenings and weekends)
Benefits We offer a comprehensive advantages package, including medical, paramedical, and dental coverage, along with a supportive Employee Assistance Program. We also host regular team-building and social events!
We are unable to contact applicants who do not proceed to the candidate stage due to high volume. Thank you for your interest in joining our team.

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📌 Junior Systems Administrator (British Columbia)
🏢 Socket.dev
📍 British Columbia