Beem Credit Union: Banking for every journeyBeem is redefining what it means to be a credit union. With 80 years of cooperative history and a bold vision for the future, we’ve united to create a financial partner that offers both digital ease and people‑first service.Our mission is clear:financial wellness for all.We help British Columbians achieve their goals through personalized advice, innovative technology, and genuine human connection.As one of BC’s largest credit unions, we serve over200,000 membersacross66 brancheswith$18 billion in assets under administration .If you’re passionate about making a difference and want to join a team that values collaboration, innovation, and purpose, join us on the journey.What this role is all aboutTheDirector, Technology Deliveryis a senior people leader accountable for building, leading, and evolving Beem’s Technology Delivery capability in alignment with Beem’s future ways of working—including pod/squad‑based delivery, clear outcome ownership, lean governance, and strong cross‑functional collaboration. Reporting to the VP, Digital Solutions, this role leads Business Analysts (BAs), QA Engineers, and Technology Delivery Partners to ensure delivery teams are consistently set up for success and achieve high‑quality outcomes.This role is accountable forTechnology Delivery enablement and governance (planning, capacity, reporting, risk/issue management, and release readiness)Maturing analysis and quality engineering practices to reduce rework and improve stabilityEnsuring Technology Delivery teams operate effectively within the established agile operating modelEnabling reliable execution across organizational boundaries through strong stakeholder partnershipWhat you’ll doLead and develop high‑performing Technology Delivery teams (BAs, QA Engineers, Technology Delivery Partners) with clear expectations, role clarity, and strong engagementEnsure pods/squads have the right delivery support to succeed (discovery support, backlog readiness, dependency coordination, delivery planning, and release readiness)Ensure consistent execution of core delivery disciplines (Definition of Ready/Done, acceptance criteria quality, dependency management, and flow), operating within the established agile ceremonies and cadenceBuild a culture of accountability, collaboration, transparency, and predictable delivery outcomesCoach leaders and practitioners to improve delivery effectiveness, decision‑making, and stakeholder partnership (without owning enterprise agile coaching)Strengthen business analysis practices that enable clear outcomes and high‑quality delivery (problem framing, discovery support, story slicing, acceptance criteria, and stakeholder alignment)Advance quality engineering practices across initiatives (risk‑based testing, automation strategy enablement, non‑functional testing alignment, and release readiness)Ensure QA Engineers are engaged early to drive quality upstream (testability, acceptance criteria, non‑functional considerations, and defect prevention)Define and socialize standards, templates, tools,



and playbooks that improve consistency and reduce rework—keeping practices lean and outcome‑focusedWhere valuable, establish and sustain communities of practice for BA and QA disciplinesOwn delivery enablement and governance for Technology Delivery, including intake support, prioritization support inputs, delivery health reporting, and risk/issue managementEstablish and manage capacity planning for BAs, QA Engineers, and Delivery Partners across pods/squads—balancing demand, skills, and availabilityProvide transparent delivery reporting and escalation on progress, impediments, risks, and dependencies; drive resolution of systemic blockersPartner with Technology and non‑Technology stakeholders to translate priorities into feasible sequencing and delivery plansPartner with Product leadership outside Technology to ensure shared accountability, clear handoffs, and aligned outcomes from discovery through releaseCollaborate with Architecture, Development, Enterprise Data, Security, and Operations to enable end‑to‑end delivery success while clarifying ownership boundariesBuild and manage effective relationships with external delivery partners/vendors as needed, ensuring alignment, performance, and outcome accountabilityRepresent Technology Delivery in planning and governance forums, ensuring decisions consider delivery impacts (capacity, risk, sequencing, and quality)Recruit, develop, and retain delivery talent across BA, QA Engineering, and delivery partner rolesProvide coaching, mentoring, and performance leadership that strengthens craft excellence, team effectiveness, and leadership bench strengthEstablish clear career pathways and progression expectations aligned to Beem’s values and job architectureFoster inclusive, psychologically safe teams that continuously learn, improve, and share knowledgeMeasures of SuccessTeam success & engagement: strong engagement and retention; clear developmentpathways for BAs, QA Engineers, and Delivery PartnersPredictable delivery: improved reliability of commitments; reduced carry‑over; clearer dependencymanagement and escalation effectivenessQuality outcomes: fewer late‑stage defects; reduced production incidents attributable to delivery process gaps; improved release readiness and regression effectivenessReduced rework: stronger discovery/backlog readiness, clearer acceptance criteria, improved end‑to‑end validation and test coverageStakeholder confidence: strong satisfaction from Product and business partners outside Technology, and effective collaboration with internal/external partnersDelivery maturity within the agile operating model: measurable improvements in flow (e.G., reduced lead time from ready to done) without expanding process overheadWhat you’ll bringBachelor’s degree in Business, Technology, Engineering,



or a related field (or equivalent experience)12+ years of progressive experience in technology delivery, including senior leadership experience across Business Analysis, QA/Quality Engineering, delivery governance, and partner managementDemonstrated success operating in agile delivery environments (Scrum/Kanban/Hybrid) and enabling pods/squads to deliver reliably within an established enterprise agile modelStrong expertise in quality engineering practices (test strategy, automation enablement, risk‑based testing, non‑functional testing alignment, and release readiness)Proven ability to scale and mature Business Analysis practices (discovery support, problem framing, story quality, acceptance criteria, and stakeholder alignment)Experience building and managing capacity models, workforce planning, and skill development across multi‑discipline delivery teamsStrong stakeholder management and influencing skills across Product, Architecture, Development, Data, Security, and OperationsExperience managing external delivery partners and vendors, including performance management and outcome accountabilityWorking knowledge of modern delivery tooling and reporting (e.G., Azure DevOps, Jira/Confluence, test management tools, CI/CD and delivery dashboards)Your Total RewardsAnnual salary range:$151,000 - 188,000Your pay reflects the skills, experience, and unique strengths you bring. We review salaries every year.Health and wellnessExtended health coverage, including mental health supportDental careDisability coverageTime awayVacation and personal days to relax, explore, or catch up on lifeYour future self will thank youIn‑house financial advice to help you plan aheadFlexible options to add your own contributionsBeem member perksFree banking accountsPreferred financial perksThe bottom lineOur Total Rewards aren’t just a package—they’re a reflection of our values. We build together, own it, celebrate success, invest in growth, and keep things welcoming by supporting you at work, at home, and wherever your journey takes you.ValuesBuild Together: You are a team player who thrives on collaboration, sparks ideas, and fosters inclusivityOwn It: You are ready to take charge, drive change, and deliver outstanding resultsLead with Agility: You are a dynamic, adaptable thinker who thrives on challenge and innovationDriven by Curiosity: You are eager to explore, learn, and shape the futureWe at Beem Credit Union are committed to ensuring inclusive employment practices and an accessible business environment for our employees. We do not discriminate based on any protected attribute covered by the Human Rights Code and encourage all qualified candidates to apply. We are committed to a fair and equitable hiring process for all candidates. All applications are reviewed by a member of our team.Beem Credit Union serves communities across many traditional Territories and Treaty areas in British Columbia. We are grateful to live and work on this land and are committed to reconciliation, decolonization, and building robust, connected relationships.#J-18808-Ljbffr

📌 Director, Technology Delivery - C$151,000 - C$188,000 A Year (Toronto)
🏢 Beem Credit Union
📍 Toronto