RME (Rocky Mountain Equipment) is a powerful network of agriculture, construction, rental, and recreational markets. As one of Canada’s largest equipment dealers, RME delivers solutions that maximize uptime, productivity, and profitability through expert service, innovative tools, and a customer-centric approach. As Western Canada’s trusted equipment and business partner, RME stands Right by You , fulfilling our commitment to deliver product and support services for the hardworking families in Western Canada who build our communities and feed the world.

The Service Writer helps keep everything in line in the service department —things would go awry without them. From scheduling work orders to connecting with customers and technicians to get the work done, the service department runs smoothly because of this critical role. If process-driven, efficient and organized describe how you like to work, the Service Writer position is for you. It doesn’t stop there—RME is committed to offering comprehensive training, support and career development to our employees to assist them with their career goals.

Job Duties and Responsibilities Include:

Ensuring all paper flow and record keeping for the service department is completed and administered properly and efficiently

Administer all aspects of the warranty claim flow including claim writing, warranty parts return, warranty account reconciliation,



and warranty appeals

Keep accurate records of customer surveys

Work with Service Manager on day-to-day operations of the service department

Employee must adhere to all Occupational Health and Safety Standards—RME is committed to the protection and wellness of its employees

Job Requirements and Qualifications Include:

High school diploma

Excellent computer skills including Microsoft Word, Excel, and other software

Exceptional customer service skills and communication skills

Previous administrative experience

Technical Knowledge of agriculture and/or construction equipment is an asset

Previous warranty administration experience with New Holland and Case IH equipment is an asset

Previous Service Writer experience within an agricultural, construction, automotive or other heavy equipment shop is an asset

We offer a comprehensive advantages package with flexible plans to suit your needs, along with a Group Retirement Plan. We are committed to empowering and investing in our employees to build and maintain relationships with the communities and businesses we serve, which is why we offer competitive salaries across all positions and family health days.

We thank all applicants for their interest; however, only candidates selected for an interview will be notified.

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📌 Service Writer (Saskatchewan)
🏢 Rocky Mountain Equipment
📍 Saskatchewan