Excelling in client relationships is essential for the Senior Client Service Representative at CIBC in Kelowna. This full-time role emphasizes customer experience, financial services products, and digital banking proficiency. As part of the Personal and Business Banking Team, you will leverage your expertise to assist clients with their banking needs.

Your primary focus will be to engage meaningfully with clients, problem-solve their issues, and connect them with the right team members. Flexibility is key, as you may work at multiple banking centres and during evenings or weekends. Key Responsibilities:

- Engage clients to manage their banking products effectively
- Solve client issues through active listening and accountability
- Introduce clients to digital banking resources
- Collaborate with team members for optimal client support
- Maintain compliance with banking standards Requirements:
- Experience in client service within financial services
- Strong interpersonal and communication skills
- Ability to work full time at onsite locations
- Proven problem-solving capabilities
- Comfort with banking technologies Bring your passion for client success and technology expertise to thrive at CIBC.

📌 Senior Client Service Representative CIBC (Kelowna)
🏢 CIBC
📍 Kelowna