Onsite Flexibility: Hybrid β€” 4 days in office

Position Type: Contract

Contract Duration: 12 months (extension possible)

Pay Rate: C$38.00–C$46.00 / Hour (CAD)

Shift / Schedule: Monday to Friday, 9:00 AM – 5:00 PM

Travel Requirements: Not required

CAN - UX Designer III

Location: Toronto, ON

Onsite Flexibility: Hybrid β€” 4 days in office

Contract Details

Position Type: Contract

Contract Duration: 12 months (extension possible)

Pay Rate: C$38.00–C$45.00 / Hour (CAD)

Shift / Schedule: Monday to Friday, 9:00 AM – 5:00 PM

Travel Requirements: Not required

Job Summary

We're looking for someone pragmatic β€” someone who has strong content strategy , UX writing, accessibility, and regulatory awareness and who puts all of that into delivering high-impact experiences. They are proactive, team-oriented, and highly adaptable, able to simplify complex financial concepts, influence stakeholders, and identify the highest-value work.

This role is that of a Senior Content Designer who delivers content designs for multiple projects by creating, evaluating, and modifying the language used on tools, apps, prototypes, and websites, and who conducts ideation sessions, develops concepts, and innovates using design thinking methodologies.

Key Responsibilities

Conceptualize, design, and execute future-state and near-term cross-channel content experiences

Writing, editing, and proofreading skills applied across all deliverables

Ensure respective programs/policies/practices are well managed, meet business needs, comply with internal and external requirements, and align with business priorities

Apply user-centered design methodologies to ensure content is accessible and based on customer needs

Participate in all phases of the product development lifecycle, including product ideation and definition, user research, feature team scoping/planning, estimating effort, design, post-launch evaluation, and stakeholder communication

Collaborate with Experience Design Leads, Product Owners, and engineers to develop the best solution for customers





Consistently exercise discretion in managing correspondence, information, and all matters of confidentiality; elevate issues where appropriate

Ensure business operations are in compliance with applicable internal and external requirements (e.g., financial controls, segregation of duties, transaction approvals, and physical control of assets)

Participate in cross-functional / enterprise initiatives as a content design expert helping to identify risk / provide guidance for complex situations

Conduct internal and external content projects; support the development/delivery of presentations/communications to management or broader audience

Act as a subject matter expert within their own area of specialty or a resource for others, integrating the broader organizational context into advice and solutions within their own area

Solve complex problems requiring analysis of multiple variables, including consultation with multiple stakeholders

Independently perform tasks from end to end

Take direction from Content Design Lead, and align with Product Owner, Tech Leads, Experience Design Lead, and Control Partners

Required Skills

Advanced writing, editing, and proofreading skills with mastery of English

Proven ability to create audience-focused content that simplifies complex concepts

Strong strategic content planning and stakeholder management skills, with experience aligning content to business and brand objectives

Willingness to collaborate

Self-motivated, flexible, organized, and accountable

A passion for great experience design

Good writing skills and great communication skills, including UX writing skills

Ability to go with the flow β€” able to make changes on the fly

Preferred Skills





Financial institution (FI) experience

Public site experience

Mobile experience

Familiarity with Figma

Education Requirements

Undergraduate degree or equivalent work experience

Experience in a design-related discipline (industrial design, user-centred design, visual design, design strategy, design management, human factors, psychology, human-computer interaction, etc.) is a major plus

Required Experience

5 years of experience, preferably in digital, conversation, or content design

Nice-to-Have Experience

Experience in a design-related discipline (industrial design, user-centred design, visual design, design strategy, design management, human factors, psychology, human-computer interaction, etc.)

Important Notes

Interview process: 2 rounds β€” virtual

Training period: 1 week of training upon engagement start

Contractor will NOT have access to any customer data

About the Client

This client is one of North America's largest financial institutions and the sixth-largest bank on the continent by branches, serving approximately 22 million customers across Canada, the United States, Europe, and the Asia-Pacific region. Headquartered in Toronto, Ontario, the organization operates a full-service financial platform spanning personal and commercial banking, wealth management, insurance, and payment solutions, delivered through a team of over 85,000 employees worldwide. Teams here include retail banking advisors, commercial lenders, wealth management professionals, risk analysts, technology specialists, and UX/content designers who collaborate across agile, well-established product teams.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-10519

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📌 UX Designer (Ontario)
🏢 Global Technical Talent, an Inc. 5000
📍 Ontario