Job ID: 524996

Ash Grove family of companies, including Ash Grove Cement Company, Ash Grove South Texas, LLC, Sapphire Americas LLC, Oldcastle Cement Holdings, Houston Cement Company, and Suwanee American Cement Company, is one of North America's leading cement manufacturers, with a legacy of innovation and excellence dating back to 1882. The company operates 12 world-class cement plants and a vast network of 41 terminals across the United States and Canada. Renowned for its forward-thinking approach, Ash Grove combines technical expertise, robust safety standards, and empowered talent to deliver high performance and better serve our customers. At Ash Grove, we stand together to reinvent the way our world is built.

To learn more about us go to www.ashgrove.com

At Ash Grove Cement, people are our first priority. We offer a complete benefits package to include:

Health Insurance

Dental Insurance

Vision Insurance

Retirement Plan

Paid Time Off, Paid Holidays

Tuition Reimbursement

Employee Assistance Program

Disability Pay

Life Insurance

Growth Opportunities and more!

What You'll Be Contributing

Promote and follow all plant safety guidelines.

Main point of contact for customer base including order taking, tracking and inquiries

Responsible for accurate order + billing data entry

Facilitates communication and resolution of customer issues

Dispatch and co-ordination customer orders with our carriers' dispatchers

Multi-Tasking across various activities

Manages daily scheduled deliveries

Creating bill of ladings for all truck deliveries loaded at our facilities

Interacts with and directs delivery drivers for truck loading and billing

Creates customs documents for US bound shipments

Supports other team members to complete daily transactions





Create billing for rail car transactions

Participate in carrier and logistics safety programs.

Participates in other projects and tasks as assigned.

Additional duties as assigned by supervisor.

To Succeed In This Position, You Will Need

Minimum of a High School Diploma

Customer Service experience is an asset

Knowledgeable with various computer systems

Microsoft Excel experience preferred

Ability to read, write, and understand warning labels, instructions, signs, etc.

Excellent Customer Service skills

Strong ability to multi-task

Ability to work in a fast paced setting

Must possess excellent communications skills, both verbal and written

Demonstrates leadership/ability to take ownership of tasks and make decisions, takes initiative and is self-motivated

Must be able to work within a team environment and interact with a variety of people in all plant departments

Good problem solving abilities

Physical Requirements

Able to lift small objects frequently, weighing up to 20 lbs.

This position is sedentary in nature but may require periods of standing and walking

Work Environment

This position is office based and is therefore indoors and climate controlled

Additional Information

Compensation: $47,500 - $52,500

Artificial intelligence is not utilized in screening assessing or selecting applications

This position is intended to fill an existing vacancy

What's next for you?





We provide stability and advancement opportunities across North America. Use our tuition reimbursement program to help you meet your career goals.

_The above duties and responsibilities are representative of the nature and level of work assigned and are not necessarily all-inclusive. The physical demands, working environment, and other conditions of employment listed in this document are representative of but are not intended to provide an exhaustive list of the requirements for positions in this classification. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions._

What CRH Offers You

Highly competitive base pay

Comprehensive medical, dental and disability benefits programs

Group retirement savings program

Health and wellness programs

An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

Ash Grove Cement, a CRH Company, is an affirmative action and equal opportunity employer.

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

#J-18808-Ljbffr

📌 Customer Service Rep (Ontario)
🏢 Ash Grove Cement
📍 Ontario