Location : Mississauga, ON (5 days in office) Rate : 45-60/hr Position Type : New Role About the Prospect Our client is experiencing significant growth and is actively expanding their IT capabilities. They are seeking an Application Support Analyst to join on a contract basis to manage and support their internal business applications and core systems. Reporting directly to the System Administrator, you will become the go-to resource for day-to-day application support, user issues, and system enhancements across the organization. You will play a key role in supporting seasonal and permanent staff, particularly through onboarding and offboarding activities as new team members join in March. Working closely with cross-functional stakeholders, you’ll ensure their business applications (including ERP and related tools) are reliable, well-supported, and effectively adopted. This is a great opportunity to make an immediate impact in a growing company and help shape how technology supports the business moving forward. Key Responsibilities Manage daily operations and support for core business systems, including Rent Manager and SAP Concur. Oversee incident resolution and ticket management for internal applications and business systems. Develop, maintain, and run reports in key systems to support business needs. Serve as an escalation point for complex application and system issues, coordinating with cross-functional teams to resolve problems. Provide hands-on training and guidance to business users on system features, enhancements, and best practices. Create, update, and deliver training materials such as user guides, presentations, and workshop content to promote successful system adoption. Support onboarding and offboarding processes by setting up, modifying, and deactivating user access for seasonal and permanent employees.



Contribute to continuous improvement of application support processes and documentation. What You Bring Experience supporting business applications in a corporate environment. Proven background managing and administering an ERP or similar core business system. Hands-on experience with some or all of the following systems: Rent Manager SAP Concur (SAP Concur) Strong troubleshooting and incident resolution skills in an application support context. Ability to manage a ticket queue and prioritize requests in a fast-paced environment. Experience delivering end-user training and creating clear, user-friendly documentation. Comfort acting as an escalation point for more complex system issues and collaborating with cross-functional stakeholders. Strong communication skills and a customer-service mindset when working with internal users at all levels. Next Steps We do appreciate all interest; however, only those selected for an interview will be contacted. Clarity Recruitment is an equal opportunity employer committed to fostering an inclusive and accessible recruitment process and workplace. If you require accommodation, please let us know in advance and we will work with you to meet your needs. Please note: We use AI-assisted tools for notetaking during the screening process. About Clarity Recruitment Clarity is an executive search and recruitment firm specializing in Finance & Accounting talent across Canada - from accountants to CFOs. Additionally, Clarity partners with organizations to hire exceptional talent in HR, Operations, and IT, helping build the teams that power business success. Our process is designed to minimize risk, maximize alignment, and move quickly. With dedicated practices in Executive Search, Full-Time Search, and Project & Interim Consulting, we help organizations grow with confidence. Visit findingclarity.Ca to learn more! #J-18808-Ljbffr

📌 Application Support Analyst - C$45 - C$60 An Hour (Mississauga)
🏢 Clarity Recruitment
📍 Mississauga