Elevate your IT career with nesto as a Senior Technical Support Specialist in Toronto. You will provide essential support across endpoints and lead user assistance remotely with a focus on problem-solving and communication skills.Nesto, a leader in mortgage technology, is looking for a seasoned Senior Technical Support Specialist. You will manage Level 1 and Level 2 support for multiple office locations, ensuring seamless operations with Windows and macOS settings. Your role involves direct contact with users, mentoring junior staff, and improving overall user experience.Key Responsibilities:
Act as primary IT contact for Toronto office in office
Provide Level 1 and Level 2 user support remotely
Manage user access changes and onboarding processes




Build and deploy Windows and macOS workstations
Troubleshoot SaaS applications and internal toolsRequirements:
Minimum 7 years of IT support experience
Robust knowledge in Windows, macOS, and Google Workspace
Experience with MDM solutions, Intune or Jamf
Familiarity with ticketing systems like ServiceNow
Excellent communication skills across all organizational levelsApply your technical expertise and communication skills as a Senior Technical Support Specialist at nesto in Toronto.#J-18808-Ljbffr

📌 Senior Technical Support Specialist At Nesto Toronto
🏢 Nesto Group
📍 Toronto