Offering exceptional customer service at our counter and over the phone

Responding to inquiries and processing incoming calls and orders in the system

Sourcing materials for customers when currently not in stock

Developing and maintaining positive customer relationships

Handling returns as required

Keeping counter and sales area clean

Merchandising and showcasing product

Contacting current customers and identifying current products and potential up-selling

Maintaining knowledge base on current products and learning about new products

Providing product information, pricing quotations, and follow-up on quotes

Ensuring that customers are satisfied with order taking, product, pricing, deliveries, and overall service

Working closely with others to ensure customer needs are met

Other duties as required

SKILLS AND COMPETENCIES

Ability to develop long-term relationships and generate referrals from your customers

Impeccable organizational skills with high attention to detail

Time management & multitasking skills to serve several customers at the same time

Self-motivated; able to function effectively both independently and as a member of a team

Proven ability to learn quickly and work effectively in a fast-paced work environment





Ability to warm up and develop instant rapport with potential customers

EXPERIENCE AND EDUCATION

Minimum of two years customer service experience

Knowledge of the Plumbing, HVAC or Electrical industry and/or industry products an asset but not required

WHY WORK FOR US

Company paid benefits

Employee and Family Assistance Program (EFAP)

Profit sharing

RRSP matchPersonal Milestone Recognition Program

Perkopolis Partnership

Safety shoe reimbursement

Employee Referral Bonus Program

Employee discounts on plumbing, electrical and heating products

OUR MISSION
Supplying the right solutions at the right time with our expert customer care throughout Western Canada.

OUR VISION
Be the preferred wholesaler by providing superior customer experiences.

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Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

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📌 Inside and Counter Sales - Electrical (Alberta)
🏢 Bartle-
📍 Alberta