Become a Senior Implementation Specialist at Trader Interactive and lead comprehensive onboarding projects. This role allows you to shape customer experiences through high-quality implementations in a global business context. As a senior practitioner, you will execute the implementation process for complex dealer group accounts.

Your responsibilities will include running scoping sessions, configuring dealer CRM systems, and conducting hands-on training for various staff levels. Additionally, you'll provide coaching to junior colleagues while serving as an escalation point for critical issues. Key Responsibilities:

- Oversee complex dealer onboarding projects end-to-end
- Lead structured kick-off and scoping sessions




- Ensure accurate CRM configuration for dealers
- Deliver effective training for dealership staff
- Support mentorship for junior Implementation Specialists Requirements:
- Minimum 4 years in B2B SaaS implementation
- Experience with large dealer groups or OEM programs
- Proven ability to manage non-technical user training
- Strong skills in cross-functional coordination
- Detail-oriented with a customer-first approach Join Trader Interactive and shape the future of software implementation, all while fostering your qualified growth.

📌 Senior Implementation Specialist at Trader Interactive (Toronto)
🏢 Trader Interactive
📍 Toronto