Enhance customer relationships with Avenir Energy as a Customer Experience Specialist. This vital role emphasizes professionalism, empathy, and effective communication in managing inquiries and accounts.

As a full time Customer Experience Representative at Avenir Energy, you will be the first point of contact for customer inquiries through various channels. Responsibilities include managing customer accounts and ensuring accurate information while providing best-in-class service. You will also identify inside sales opportunities to support Avenir's growth alongside resolving customer issues.

Key Responsibilities:
• Open and manage customer accounts accurately
• Respond to inquiries across multiple channels
• Handle complaints with professionalism and urgency




• Identify revenue growth opportunities through inside sales
• Maintain accurate records of customer interactions

Requirements:
• Excellent interpersonal and communication skills
• Knowledge of customer service principles and applications
• Strong data entry skills with attention to detail
• Ability to multi-task in a fast-paced environment
• Flexibility to adapt to changing customer needs

Develop your customer service skills while contributing to Avenir Energy's mission of excellence.
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📌 Customer Experience Specialist at Avenir Energy (Alberta)
🏢 Avenir Energy
📍 Alberta