DXC Technology in Montreal, QC is seeking a Major Incident Management Analyst to lead critical incident resolutions for a global client base. You will manage 24/7 Command Center activities, coordinate with service providers, and drive root-cause analysis to prevent recurrence.
The role emphasizes adherence to ITIL processes, timely communications, and governance updates, with a focus on reducing duration and impact of service disruptions across 160+ locations.
📌 Senior Major Incident Manager (ITIL) — 24/7 Command Center (Montreal)
🏢 DXC Technology
📍 Montreal
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