Company Description
Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge. where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!

Company Description
Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge. where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!

Job Description
At Fairmont Jasper Park Lodge, ensuring the safety and wellbeing of our Colleagues, guests and visitors is an integral part of our operations. As a Security Agent, your attentiveness, efficiency and commitment will ensure your hotel remains a safe, enjoyable workplace and travel destination.

What You Will Be Doing
Reporting to the Security Manager, responsibilities and essential job functions include but are not limited to the following:

Respond to guest and colleague concerns effectively

Respond to trespassers and unauthorized persons found on property

Respond to altercations and complaints, lockouts, in-room safe calls





Assist in issuing rooms to new colleagues who may arrive after Staff Services hours

Monitor and report any vehicle infractions - parking, speeding, dangerous driving, etc.

Monitor and deal with wildlife situations within the property limits

Respond to any activated fire prevention device (pre-alarms, smoke alarms, rate of rise and heat alarms, fire bells), investigate causes and report findings

Regularly patrol all developed property areas and buildings

Complete daily log of shift activities and providing appropriate sections to departments within the hotel for follow-up

Other related duties as assigned

Qualifications
Your experience and skills include:

Previous Safety/Security experience an asset

Previous Hospitality experience an asset

Valid provincial Security Services and Investigator license required

Valid Alberta driver’s license and clean driving record required

First Aid and CPR certification required, preference given to applicants with Advanced First Aid

Pro Serve certification required

Fire fighter training an asset

WHMIS and other safety courses an asset

Ability to deal effectively with the public in conflict situations

Computer skills (Excel, Property Manager and MS Office software) are required





Additional Information
Visa Requirements

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Job Perks & Benefits

Starting Rate of Pay: $24.18 per hour

Subsidized staff accommodation provided on-site for full time status employees

One complimentary meal per shift in our staff cafeteria (additional meals can be purchased at a subsidized rate)

Comprehensive advantages package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics for full time permanent status employees

Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees

Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide

Access to the Mountain Explorer Travel Program - exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Banff & Whistler

Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Jasper Park Lodge Golf Courses

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

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📌 Security Agent (Alberta)
🏢 Fairmont Hotels and Resorts
📍 Alberta