Become a Client Service Representative with iA Financial Group and make an impact in customer service. This one-year contract role emphasizes problem-solving and coaching for advisors.

As a Client Service Representative, you will serve as the first contact for advisors, supporting them with efficient solutions. Your expertise in customer service will shine as you handle calls, technical support, and inquiries professionally. This agile role requires active participation in management meetings and accountability for learning new processes.

Key Responsibilities:
• Answer incoming calls and address inquiries efficiently
• Provide detailed technical support and troubleshooting
• Respond to emails with accurate information promptly




• Follow up on pending requests to ensure timely resolution
• Escalate issues to the Supervisor as needed

Requirements:
• 2-3 years of customer service experience
• Strong communication and analytical skills
• Proficiency in French and English for client interactions
• Capable of managing multiple priorities simultaneously
• Reliability and accountability in daily tasks

Bring your customer service expertise to iA Financial Group and support advisors confidently.
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📌 Client Service Representative at iA Financial (Quebec City)
🏢 Iaawg
📍 Quebec City