Cabot Revelstoke Mountain Lodge, Housekeeping - Office and Training Manager
Job Description
Posted Tuesday, July 28, 2026 at 7:00 AM

Start Date: September 15 th , 2026

Full Time – Salary

Salary Range: $55,000 - $62,000

Location: Cabot Revelstoke Mountain Lodge

Cabot Revelstoke Mountain Lodge is a luxury destination property located at Revelstoke Mountain Resort, one of North America’s most iconic year-round mountain destinations. Known for its legendary powder, expansive terrain, and authentic mountain culture, RMR delivers unforgettable experiences in every season.

Cabot is a globally recognized leader in luxury golf, with a portfolio of award-winning destinations spanning North America and beyond. As part of the Cabot collection, Cabot Revelstoke Mountain Lodge reflects the brand’s commitment to excellence—offering elevated accommodations, thoughtful service, and immersive guest experiences that complement the natural beauty and adventure of Revelstoke.

Position Summary:
The Housekeeping Office & Training Manager oversees the administrative and training functions of the housekeeping department, ensuring efficient coordination, communication, and team development. This role manages scheduling, payroll, reporting, and inventory systems while leading onboarding, training, and ongoing development initiatives for housekeeping team members. Working closely with the Housekeeping Manager, this position supports daily operations, maintains service standards, and ensures team readiness to deliver a clean, safe, and consistently exceptional guest experience.

Guest Experience & Service





Support the delivery of Cabot’s luxury cleanliness and presentation standards across all guest rooms and public areas

Assist in addressing guest requests and housekeeping-related concerns in a timely and professional manner

Coordinate VIP room preparations, special requests, and arrival readiness with the operations team

Operations & Department Coordination

Oversee housekeeping office operations, including room assignments, status updates, and daily coordination with Front Office

Monitor room status accuracy, productivity reporting, and communication to ensure timely room availability

Support inventory management for linens, amenities, and supplies, ensuring proper tracking and cost control

Training & Team Development

Lead onboarding and training programs for all housekeeping team members

Develop and maintain training materials, SOPs, and service standards documentation

Support supervisors and managers in coaching, performance development, and maintaining consistency across the team

Administrative & Reporting

Manage scheduling systems, payroll administration, and departmental reporting

Prepare daily, weekly, and month-end reports including productivity, labor, and inventory tracking

Maintain accurate records, training logs, and communication with leadership and cross-functional departments





Qualifications

Previous experience in housekeeping operations within a hotel or resort environment, with a strong understanding of luxury cleanliness and presentation standards

Proven experience overseeing housekeeping functions, including room inspections, turnover, and public area maintenance

Strong knowledge of cleaning procedures, chemical use (WHMIS), and health and safety standards

Experience managing inventory, linen programs, and housekeeping supply controls

Demonstrated leadership experience, including team supervision, training, and performance management

Ability to coordinate effectively with Front Office and Maintenance to ensure timely room readiness and issue resolution

Strong organizational, communication, and problem-solving skills

Flexible availability, including evenings, weekends, and holidays

Guest-focused mindset with a passion for creating memorable experiences

Strong problem-solving and decision-making abilities in a fast-paced environment

Excellent communication and interpersonal skills

High level of organization, attention to detail, and time management

Ability to multitask and prioritize competing demands

Complimentary Season’s Pass to Revelstoke Mountain Resort, providing access to world-class skiing and year-round mountain experiences

Comprehensive Health, Dental, and Vision benefits following eligibility

RRSP matching program after 6 months of employment

Opportunities for growth opportunities and advancement within a dynamic and expanding hospitality organization

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📌 Cabot Revelstoke Mountain Lodge, Housekeeping - Office and Training Manager (British Columbia)
🏢 Revelstoke Mountain Resort
📍 British Columbia