11 Aug
|
WBM TECHNOLOGIES
|
Manitoba
11 Aug
WBM TECHNOLOGIES
Manitoba
Location: Saskatoon, Edmonton, Saskatchewan, Alberta
Team: End User Computing, Technician
Type: Full-Time
WBM is constantly looking for unique individuals who are passionate about technology and motivated to be part of an amazing team. Our team members are accountable to themselves, their team, and their clients who believe and trust in them. Currently, we have an opportunity available for a Deskside Technician to work in onsite with our EUC clients.
The successful candidate must be based in Lloydminster or Macklin and be available to travel throughout the week to provide onsite technical support.
This is a temporary six-month role to start, with the potential for extension.
In this technical position, you will provide onsite and remote support for our clients. You will work in a fast-paced workplace, responding to and resolving client incidents and requests with a focus on exceeding our customer’s expectations. You will be constantly learning new technology and be driven to learn and grow in your role every day.
Key Responsibilities Analytical – Collects, comprehends, and applies knowledge gathered from experience
Problem Solving – Identifies and resolves problems in a timely manner
Customer Service – Proven ability to manage difficult and/or emotional customer service situations
Communication – Speaks and writes in clear and persuasive language in positive or negative situations
Teamwork – Desire to help build, and be part of, a close-knit team
Organizational Support – Amazingly strong organizational skills and completes administrative tasks thoroughly and on time, while following organizational best practices
Time Management – Prioritizes and plans work activities efficiently
Punctuality – Takes pride in being at work and ready for work on time and arriving at customer sites on time
Dependability – Follows instructions and procedures and responds to management direction positively
Preferred Qualifications Ability Write in both French and English
High School diploma or equivalent
CompTIA A+ or equivalent experience
1-2 years of previous Deskside experience
Good communication, time management and mathematical skills
Dependable and reliable
Attention to detail and documentation – you take pride in your work
Basic knowledge of desktops, laptops, printers, tablets, mobile phones, and computer related peripherals
Clean criminal record and driving abstract
WBM is committed to meaningful community engagement across Western Canada. As a member of our team, you will have opportunities to get involved and contribute to our community work, which is some of the work we are most proud of! For more information on how our team’s give back in our community, please view our Community Impact Report .
Only applicants selected for an interview will be contacted. We sincerely thank all applicants for their interest in WBM.
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📌 Deskside Technician- Term Position (Manitoba)
🏢 WBM TECHNOLOGIES
📍 Manitoba