Enhance your career in customer service with RGH Commercial Equipment Service, a leader in the food service industry. This role focuses on delivering exceptional communication and support while managing customer inquiries daily.

As a Customer Service Representative at RGH, you will be the vital first point of contact for our clients in Toronto (GTA). Your role is essential in ensuring accurate processing of requests and fostering robust relationships with our service department. Outstanding conflict resolution and multitasking abilities will be key as you navigate customer interactions, providing timely updates and solutions.

Key Responsibilities:
• Manage inbound and outbound customer calls professionally
• Provide timely email responses to inquiries




• Process service requests accurately in the ERP system
• Handle customer communications from start to finish
• Resolve conflicts and enhance customer satisfaction

Requirements:
• High school graduation is required
• 1-2 years' customer service experience
• Familiarity with ERP systems preferred
• Intermediate Microsoft Office skills required
• Strong communication abilities over multiple channels

Your expertise in customer service and communication will help elevate RGH's commitment to service excellence.
#J-18808-Ljbffr

📌 Customer Service Lead at RGH Equipment (Ontario)
🏢 R.G. Henderson & Son
📍 Ontario