Join our dynamic tech team as an IT Analyst specializing in network support. This role focuses on technical troubleshooting and ensuring smooth IT services in a full-time, in-person environment.

We seek a skilled IT Analyst with proven experience in technical support and help desk roles. Key responsibilities include providing desktop support, troubleshooting software and hardware issues, and managing network components. With robust communication skills, the successful candidate will assist end-users and improve system efficiency daily.

Key Responsibilities:
• Provide support for desktop, laptop, and mobile devices
• Troubleshoot software issues for Microsoft Office and other applications
• Manage LAN, firewall configurations, and VPN connections




• Utilize ServiceNow and Jira for ticketing and documentation
• Assist users with hardware and network connectivity requests

Requirements:
• Experience in IT support or help desk roles
• Strong knowledge of networking concepts and operating systems
• Familiarity with ticketing systems like ServiceNow
• Excellent communication skills for end-user support
• Ability to manage priorities effectively

Elevate your IT career by enhancing end-user support and network operations in this vital role.
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📌 IT Analyst for Network Support (Ontario)
🏢 Socket.dev
📍 Ontario