Work Location Value Buds Jasper 121 About the Role
Job description
About SNDL SNDL is the largest private-sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, and Spiritleaf. SNDL is a licensed cannabis producer and one of the largest vertically integrated cannabis companies in Canada specializing in low-cost biomass sourcing, premium indoor cultivation, product innovation, low-cost manufacturing facilities, and a cannabis brand portfolio that includes Top Leaf, Contraband, Citizen Stash, Sundial Cannabis, Palmetto, Bon Jak, Spiritleaf Selects, Versus Cannabis, Value Buds, Vacay, Grasslands and Superette. SNDL's investment portfolio seeks to deploy strategic capital through direct and indirect investments and partnerships throughout the global cannabis industry.
For more information on SNDL, please go to www.sndl.com
About Nova Cannabis Nova Cannabis Inc. is a national cannabis retailer. We operate primarily via our Value Buds banner, which has a straightforward mission: deliver compelling value to cannabis consumers. Our goal is the attract, grow and retain a loyal customer base by offering high-quality cannabis products, in convenient locations at every-day low prices.
About the Role Based out of our Value Buds Jasper Ave location in Jasper, BC, we are looking for an experienced Supervisor who can handle curveballs like a champ. Not only will they be responsible for ensuring the store is in tip-top shape, but they’ll also become masters in everything cannabis and will be eager to share their new knowledge with our awesome customers.
We’re looking for go-getters who love to meet new people and cultivate relationships and are excited to learn more about this up and coming industry.
Role and responsibilities include, but are not limited to: Customer
Offering
Deliver exemplary customer service
Greet customers when they enter the store and take customer to product when required
Generate sales by educating, advising and suggesting products to every customer
Maintain a high level of service and product knowledge
Resolve customer complaints regarding sales and service in absence of management; ensure management is informed of all customer complaints
Accountable for product rollouts and product launches in partnership with management
Understand and utilize local market tends in partnership with management




Evaluate programs and promotions for effectiveness and offer recommendations to management
Assist customer from store and/or offer car service when appropriate
Create a culture that has a passion for Cannabis
Day to Day Operations
Meet or exceed department financial targets through partnership with management
Ensure location follows merchandising and pricing guidelines
Assist in all operational duties in partnership with management
Ensure store is presentable and relay any maintenance issues to management
Manage communication (mail, email, voicemail) in absence of management
Manage ordering and receiving in partnership with management
Actively aim to increase and share product knowledge
Maintain inventory levels in partnership with management
Attend OHS, LP meetings and training sessions as required
Stock shelves and cooler with product
Set daily tasks for the store in absence of management
Review flyers, upcoming event and promotions; execute appropriately
Participate in routine store maintenance and cleaning
Stay up to with industry legislation, trends and new products
Other tasks as assigned
Regulatory Adherence
Ensure that OHS, LP, CannSell and other regulatory requirements and procedures are implemented and adhered to
Maintain First-Aid, LP and OHS Training
Maintain CannSell Certification
Comply with all OH&S; (Occupational, Health, and Safety) policies and procedures
Support and promote Nova Cannabis’s and AGCO’s (Alcohol and Gaming Commission of Ontario) social responsibility programs
Adheres to all Nova policies, with a focus on Social Responsibility
Experience and Qualifications Minimum, 1-year supervisor experience (preferred)
Minimum, 2-years of customer service experience
Minimum, 2-years of retail and/or hospitality experience
Cannabis, liquor or healthcare experience is preferred
High School Diploma or equivalent
Valid CannSell certification
First-Aid Certificate is considered an asset
Must complete and pass a Criminal Record Check
Working knowledge of regulations as it pertains to selling cannabis in Ontario




Personal Characteristics and Requirements Excellent customer service skills; you have a positive attitude, are charismatic, and are very comfortable engaging with customers
Ability to think on your feet and creatively problem solve
Open-minded and constantly identifying ways to improve
Passionate about creating a positive, memorable, and tailored experience for every customer
Excellent communication skills (written and verbal) and a professional demeanor
Team player who is passionate about supporting the overall success of the business
Uphold ethics, confidentiality, and demonstrate a high level of discretion at all times
Responsible and reliable
Must be 19years of age or older
Must have reliable transportation to commute to/from work
Thanks for considering a position with us! Cheers! We are grateful for the interest in this role from all candidates, however, we will be contacting only those that are selected for next steps in the hiring process.
Our Commitment to Diversity & Inclusion: SNDL is an equal opportunity employer. We are committed to building a welcoming, inclusive, diverse and safe workplace where all of our team members have equal opportunity to succeed.
We know this begins with recruitment. To honor our commitment, SNDL encourages applications from individuals of all backgrounds, sexual orientation, gender identity, ancestry, ages and abilities.
Job Type: Full-time
About SNDL SNDL is one of Canada’s leading and fastest-growing liquor and cannabis companies. As the country’s largest private-sector retailer, our portfolio includes well-known banners such as Wine and Beyond, Liquor Depot, Ace Liquor, Value Buds, Spiritleaf, and Cost Cannabis. We’re also one of Canada’s largest vertically integrated cannabis producers, recognized for their innovation, low-cost manufacturing, and award-winning brands including Top Leaf, Contraband, Palmetto, Bon Jak, La Plogue, Versus, Grasslands, Vacay, Pearls by Grön, No Future, and Bhang Chocolate. Driven by purpose, performance, and people, SNDL is shaping the future of retail and cannabis by bringing people together through exceptional products and experiences.
Learn more about SNDL SNDL is a vertically integrated, multi- segment, multi-banner retail operator, and Canada’s largest regulated product platform. To learn more about SNDL– please watch the video below: https://sndl.com/Overview/Videos/default.aspx#gallery-1

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