Join Scotiabank as a Senior Customer Experience Associate in Kingston, Ontario, where you’ll lead customer interactions and support their financial journey. Provide exceptional service while fostering client relationships and identifying sales opportunities.

In this role, you will be the face of Scotiabank, ensuring customers receive personalized assistance in a welcoming environment. Your ability to triage requests and introduce clients to digital banking tools will enhance their experience. Additionally, you will contribute to branch goals by fulfilling simple sales and addressing customer needs effectively.

Key Responsibilities:
• Act as a lobby leader to assist customers promptly
• Identify and fulfill simple sales opportunities




• Share knowledge of mobile banking and digital tools
• Build strong relationships through exceptional service
• Assist in explaining complex concepts clearly

Requirements:
• Experience in simple sales and financial advice
• Proficient in promoting digital banking options
• Previous banking experience is advantageous
• Willing to work a flexible schedule
• Robust technical skills for customer support

Leverage your customer service expertise in a rewarding environment at Scotiabank.
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📌 Senior Customer Experience Role at Scotiabank (Ontario)
🏢 Scotiabank
📍 Ontario