Position Details
Position: Apprentice – Level 3/4

Status: Full time

Dealership: OpenRoad Lexus Richmond

Department: Service

Responsibilities

Receive repair orders from dispatch tower/Service Advisor and perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.

Communicate with parts department to obtain needed parts.

Examine the vehicle to determine if additional safety or service work is required.

Save and tag parts if the job is under warranty or if requested by the customer.

Advise Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised.

Inform dispatcher when job is started, finished, or interrupted. Be particularly attentive to Repair Orders on vehicles marked "RUSH" or "CUSTOMER WAITING".

Maintain documentation of work performed.

Road‑test vehicles to quality‑check work performed, report any discrepancies to Service Manager.

Attend factory‑sponsored training classes. Keep abreast of factory technical bulletins.

Ensure that customers' cars are kept clean.

Keep shop area neat, clean and free of safety hazards.

Comply with Federal, Provincial and Municipal regulations, such as those governing the disposal of hazardous wastes.

Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor.

This position will be expected to perform other duties as assigned by management.

OpenRoad reserves the right to modify this job description as business needs require.





General maintenance and repairs primarily on Lexus vehicles.

Qualifications

Working knowledge of automotive equipment.

Possess strong diagnostic and problem solving skills to ensure delivery of high quality work.

A highly self‑motivated and organized individual.

Well‑developed interpersonal skills to effectively work with other members of the Service Department team.

Must be committed to consistently delivering high quality work.

Ability to make sound decisions in a manner consistent with the essential job functions.

A valid British Columbia driver's license, with clean drivers abstract.

Be available to work shift Saturdays.

Must be a minimum 2‑year Apprentice Level.

Benefits

Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Honda, Jaguar, Land Rover, Lexus, Mazda, Mercedes‑Benz, MINI, Porsche, Rolls‑Royce, Subaru, Toyota, Volkswagen

Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching

Internal and external, training & development opportunities for skill‑development and growth

Be part of a collaborative, friendly and progressive work‑culture with an emphasis on transparency, innovation, relationship and empowerment

Comprehensive extended health and dental plan, tailored around Associate wellness

Recognition and Engagement Events!

Equal Employment Opportunity
We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.

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📌 Apprentice - Level 3/4- OpenRoad Lexus Richmond (British Columbia)
🏢 OpenRoad Auto Group
📍 British Columbia