North Parallel - Abbotsford
Abbotsford, BC V3G, CAN

Description
Location: Four Seasons RV Rentals – North Parallel Road, Abbotsford, BC
Employment Type: Full-Time, Regular

About the Role
The Assistant Rentals Manager supports the Rentals Manager in overseeing the day-to-day operations of the Rentals Department, ensuring efficient service delivery, strong customer satisfaction, and overall operational performance.

This role plays a key part in coordinating rental operations, including front office activities, fleet preparation, housekeeping, and ensuring rental units are fully ready for customer use. The Assistant Rentals Manager works closely with the Rentals Manager and team to maintain smooth operations, support staff, and deliver an excellent customer experience.

Key Responsibilities
Operational Support

Support the Rentals Manager in daily operations and ensure compliance with company policies and procedures

Assist in managing the rental fleet and supplies

Oversee front office activities, fleet preparation, housekeeping, and overall unit readiness

Ensure rental units meet quality standards prior to customer delivery

Assist with customer orientations and rental introductions

Coordinate with the PDI team on maintenance, repairs, and inspections

Assist with staff scheduling, training, and day-to-day team leadership

Support Housekeeping and PDI teams to maintain operational standards

Provide guidance to team members to ensure efficient workflows

Promote teamwork and a positive, collaborative work environment

Customer Service

Address customer and employee concerns in a timely and professional manner

Support resolution of customer issues to ensure a positive rental experience





Maintain high service standards across all customer interactions

Administration & Reporting

Support budgeting, expense tracking, and operational reporting

Assist in monitoring performance and identifying process improvements

Maintain accurate records and support reporting requirements

Additional Duties

Provide support during peak rental seasons and high-volume periods

Perform other duties as assigned

Qualifications & Skills

Previous supervisory or lead experience in operations, service, inspection, or production environments

Strong leadership and team-building skills with a hands-on approach

Excellent organizational, problem-solving, and time management abilities

Solid communication and customer service skills

Ability to manage multiple priorities in a fast-paced environment

Experience in hospitality, rental operations, or customer service is an asset

German and/or Dutch language skills are considered an asset

Work Conditions

Frequent interaction with team members, management, and customers

Flexible schedule, including evenings and weekends during peak seasons

Overtime may be required based on operational needs

$52,000 – $62,400 annually , based on relevant RV industry experience and qualifications

Comprehensive health and dental benefits

Matching RRSP program

Paid time off and vacation

Employee discounts on RVs, parts, and accessories

Why Join Us

Supportive and team-oriented work environment

Opportunity to grow within Canada’s largest RV company

Energetic role with a mix of operations, leadership, and customer service

We thank all candidates for applying; however, only those selected for an interview will be contacted. Please note as part of our recruitment process background check would be conducted.

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