Build Your Career with a National Organization Where Your Expertise Makes an Impact
COMPANY OVERVIEW
The Bolt Supply House, Source Atlantic, and Soucie Salo have united to form a national leader in industrial distribution and services. With 600+ employees, 34 branches, and access to over 4,000 global suppliers, we provide specialized technical services, innovative business solutions, and connected solutions through the strategic use of technology and data-driven insights, to empower customers across Canada and beyond. Rooted in resilience, guided by a strong commitment to quality, and fueled by innovation, we are shaping a future of smarter, faster, more connected solutions.

We are currently seeking and have an immediate opening for a qualified and motivated individual to fill the position of Counter Sales Representative based out of our Surrey, BC location (101 - 9725 192nd Street).

POSITION OVERVIEW
We are seeking a dependable, customer-focused professional to support both branch sales and warehouse operations in a fast-paced industrial environment. This role plays a key part in ensuring seamless daily operations—from assisting customers and processing orders to maintaining accurate inventory and coordinating shipments.

RESPONSIBILITIES

Respond to customer inquiries via in-person, phone, and email with professionalism and technical expertise

Assess customer needs and recommend appropriate products, pricing, availability, and alternative solutions

Present alternatives and solutions considering pricing, specifications, compatibility, and availability

Provide reliable updates on product availability, shipment status, and delivery timelines

Coordinate with vendors and internal teams to ensure timely fulfillment and resolve issues

Help maintain an organized, stocked, and professional counter & storefront area





Build and maintain strong relationships with new and repeat customers

Support with shipping, receiving, inventory counts and maintain accurate system information

Uphold company policies and procedures while maintaining a professional branch presence

Perform other branch and counter-related duties as assigned

QUALIFICATIONS

2+ years of experience in Industrial MRO, fasteners, components, or related environment is required

Strong customer service skills with a qualified, positive attitude

Experience operating warehouse equipment including forklifts, pallet jacks, and other material handling tools would be an asset

Clear and effective communication skills

Able to work in a fast-paced environment and manage multiple tasks simultaneously

Solid problem-solving skills with strong attention to detail and accuracy

Strong time management skills with the ability to work independently and as part of a team

Honest, dependable, and punctual with a proactive work ethic

Capable of following written instructions, safety procedures, and documented processes

Comfortable using computers, Microsoft Office (Outlook, Excel), and ERP/order entry systems

Working knowledge of business math including pricing, measurements, ratios, etc

Unveiling Your Perks:
Secure your place in our dynamic, permanent team, where long-term growth meets everyday impact. Unlock a compelling array of benefits:

Competitive compensation that recognizes your worth.

A flexible health, drug, and dental plan tailored to your well-being.

An employer-matching retirement savings plan for your financial security.

Additional life and disability insurance options for peace of mind.

Confidential access to an Employee Family Assistance Program (EAP) that supports your holistic welfare.

An enriched vacation entitlement schedule for a balanced life.

Participate in our physical fitness reimbursement program, championing your vitality.

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📌 Counter Sales Representative - Surrey, BC (British Columbia)
🏢 The Bolt Supply House
📍 British Columbia