Elevate your career at Clio as a Customer Support Specialist in Toronto. This full-time role offers diverse support tasks, focusing on exceptional experiences for legal professionals and their clients.

In this full-time role, you’ll develop expertise in Clio’s products while providing exceptional support to legal professionals. Ideal candidates are keen problem solvers from various backgrounds, including recent grads and career changers. Your responsibilities will include handling support requests while nurturing relationships with clients for effective solutions.

Key Responsibilities:
• Manage inbound support via phone, chat, and email
• Diagnose and resolve product issues effectively




• Provide coaching to customers for optimal product use
• Identify upsell opportunities for additional services
• Capture valuable customer feedback for product teams

Requirements:
• Bachelor’s degree or in final semester by May 2026
• Robust analytical and communication skills
• Curiosity in law, tech, and AI
• Team-oriented with a growth mindset
• Experience in customer service preferred

Drive your career in customer support while helping legal professionals succeed with Clio!
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📌 Customer Support Specialist in Toronto (Ontario)
🏢 Themis Solutions
📍 Ontario