Location: Vancouver, British Columbia

About Our Opportunity Working within the mission, vision, values and person-centred philosophy of the
Agency, the Assistant Manager supervises Directions Youth Services Centre program staff, including selection, performance management, discipline and dismissal. The role supervises case management: plans, develops, implements, and oversees client engagement strategies and the creation of individual service plans for youth. With the support of the program management, the Assistant Manager plans, develops, implements, and oversees the ongoing day-to-day operation of the program. It actively supports the Agency’s awareness and goals around diversity and inclusion.
Flexible scheduling to accommodate life/work balance
Three weeks’ vacation for full-time staff * entitlement increases from there
Three paid household leave days a year
Two paid Wellness Days a year
Two and a half paid Agency days for full-time staff
Five paid days for education leave/year
One paid Moving Day/year
Subsidized professional association annual dues (if applicable)
Milestone celebrations
On-the-job education through various Lunch and Learns
Safe and Respectful Work Environment
Opportunities for Growth
Ongoing support, mentoring, and recognition to help with engagement and career growth
A work culture that values transparency, teamwork, learning, fairness, and integrity
Health and Wellness Resources: Three flex benefit options to meet your individualized needs
Option of psychological/counselling services (up to $1500/year)
Employee Assistance Plan
Long Term Disability Plan
Insurance, Travel insurance, ++
Work Hours: 37.5 per week (Full-time)
Salary: MGP2 Step 1 $38.28 – $42.43 per hour
Posting End Date: Posting will remain open until filled
What do you need to succeed? Education, Training, Experience Bachelor’s degree in social work, youth care, or related field
Five (5) years’ experience working with homeless and/or at-risk youth, plus three (3) years managing and leading team members
Or an equivalent combination of education,



training and experience
Role Qualifications and Skills include, but are not limited to Awareness of community services, resources and systems and ability to work with these; competence in working with a multi-cultural community
A committed ability to keep informed about evolving trends and practices, share knowledge, and support staffto integrate innovation into the delivery of quality care/services
Strong ability to collaborate with internal and external stakeholders to develop, manage and evaluate clinical programs considering client needs, service delivery interrelationships, and service potential within a complex environment
Ability to understand available resources for program and keep quality in the forefront of all resource utilization decisions; providing feedback and detailed analysis on budget variances, and making recommendations for corrective action
Ability to develop and maintain a robust and supportive team environment
Thorough knowledge of adolescent development, at-risk youth and the child welfare system
Thorough knowledge of harm reduction and trauma-informed care practices
Solid working knowledge of addictions and mental health
Collaborative case management and strong advocacy skills
Additional Requirements Successful completion of a Criminal Record Check
Current First Aid, Food Safe Level 1, and Non-Violent Crisis Intervention certificates are an asset
We believe in the power of inclusion and the power of enabling all our staff to thrive by embracing diversity and fostering equality. We are committed to creating an inclusive environment for all staff that dismantles barriers and creates opportunities.



Our organization is committed to recruiting a diverse workforce representing the communities we proudly serve while encompassing the principles of equity, inclusion, and diversity. Decisions regarding recruitment, hiring, promotion, compensation, and all other terms and conditions of employment will be made without regard to race, colour, ancestry, place of origin, political beliefs, religion, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, age, or non-applicable criminal condition.
We gratefully acknowledge that our programs are delivered on traditional and ancestral lands and waters of the Coast Salish peoples, including the Xʷməθkʷəy̓əm (Musqueam), Skwxwú7mesh Úxwumixw (Squamish), Sel̓íl̓witulh (Tsleil Waututh), Qayqayt, Katzie, Kwantlen, Kwekwetlem, Semiahmoo, Matsqui, and Tsawwassen First Nations. Huy ch q’u.
JOIN US FOR A MEANINGFUL CAREER HELPING OTHERS AND BRING YOUR AUTHENTIC SELF! About Us When you work with us, you will join a caring team of people who will value you as a whole person. You will also have the opportunity to do meaningful, leading-edge work that has a direct impact on the local community.
Directions Youth Services is a division of Family Services of Greater Vancouver (FSGV), which for more than 90 years has provided a variety of essential resources for children, families, and individuals in the Greater Vancouver community. We believe in the resiliency of Vancouver’s youth who are at-risk, homeless, and street-involved. We assist youth under the age of 25 to get counselling for trauma, mental health, or substance issues. Our teams strive to create spaces and build connections with youth who are facing challenges of street life, substance use, mental health concerns, and disconnection from their communities. Directions inclusive programs of shelter and drop-in, safe houses, and other unique programs are committed to being a community leader in harm reduction work and fostering low-barrier spaces where all youth are welcome.

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📌 Assistant Manager, Directions Youth Services Centre (British Columbia)
🏢 Family Services of Greater Vancouver
📍 British Columbia