Make a difference in customer service as a Customer Experience Associate at TD Canada Trust in Bois-des-Filion, Quebec. Focus on enriching customer interactions and processing financial transactions flawlessly.

As part of the Personal & Commercial Banking team, you will engage directly with customers, fulfilling their needs and guiding them toward optimal banking solutions. Your role is crucial in promoting a positive bank experience, adhering to compliance, and supporting team dynamics for a collaborative work atmosphere.

Key Responsibilities:
• Process transactions like deposits and withdrawals with precision
• Analyze customer inquiries and recommend better solutions
• Address and escalate customer concerns as necessary




• Reach business objectives by promoting suitable banking products
• Collaborate to build a diverse and equitable work environment

Requirements:
• High School diploma and 1+ years’ experience in customer service
• Robust organizational and planning skills
• Proficiency with Microsoft Office tools
• Ability to communicate effectively in various contexts
• Detail-oriented with multitasking capabilities

Enhance your customer service expertise by delivering exceptional banking experiences at TD Canada Trust.
#J-18808-Ljbffr

📌 Customer Experience Associate - TD Bank Quebec (Quebec City)
🏢 TD
📍 Quebec City