Elevate customer satisfaction as a Bilingual Customer Service Representative at Mitten Building Products in Ottawa, ON. This on-site role requires solid communication and organizational skills to assist customers seamlessly.

At Mitten Building Products, you'll be an essential part of a dedicated team serving residential and commercial clients. Your responsibilities will include processing orders, addressing delivery issues, and collaborating with the warehouse to resolve discrepancies. A customer-focused approach and fluency in English and French will enhance your effectiveness in this role.

Key Responsibilities:
• Process and manage customer orders efficiently
• Coordinate with warehouse for order scheduling




• Resolve shipping errors and customer queries
• Handle transactions and freight claim paperwork
• Support outside sales with product knowledge

Requirements:
• High school diploma or GED required
• Proficient in MS Office Suite
• Experience in inside sales or order desk preferred
• Fluent in English and French, written and spoken
• Strong organizational and communication skills

Bring your bilingual skills and customer-centric approach to deliver exceptional service at Mitten Building Products.
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📌 Bilingual Customer Service Role Ottawa (Quebec City)
🏢 Cornerstone Building Brands
📍 Quebec City