Do you want unlimited earning potential? Working at Trail Appliances means joining an entrepreneurial‑minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast‑growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 outlet centres, and 4 offices in the Lower Mainland. Join our team of trailblazers!

Core Values

Integrity – We do what’s right, even when no one is looking.

Improvement – We do it well. Then we do it better.

Caring – We put ourselves in others’ shoes.

Authenticity – We like people, not pretense.

Determination – We kick down walls.

At Trail Appliances, we Make Everyday Life Better by inspiring our customers to find their perfect fit when buying home appliances. We’re nerdy about appliances so our customers don’t have to be. We’re refreshingly personal and drawn together by a shared passion for our customers and a spirit of fun. We deliver high‑quality home appliances that are expertly designed and bring beauty and function to people’s homes. We’re specialized, dedicated to service, and brimming with expertise.

Inviting and warm, our stores deliver personalized customer service—connecting people and beautiful products that inspire possibility and help create special moments at home. Our stores are where our brand comes to life through service and selection that sets us apart, and Trail Appliances Appliance Specialists are at the heart of our customers’ experience. Their enthusiasm brings a level of excitement to our stores that makes shopping fun and keeps customers coming back.

Product Specialist Responsibilities

Have unlimited earning potential.

Proactively pursue and hunt for business through cold calling, networking, and having a strong community presence.

Consult with customers over the phone and in our beautiful showrooms, providing sound guidance on our products and exceptional customer service to align them with the most relevant and desired appliance needs.

Welcome and greet customers, listening with empathy, addressing objections by offering timely solutions and credible advice.





Achieve and pursue monthly and annual sales and revenue targets while ensuring the highest level of customer service.

Work as a team player and partner with fellow colleagues, fostering open and constructive communication to ensure a consistent exceptional experience and contribute to a positive working environment.

Participate in ongoing career development, keeping up to date with Trail systems and operations, marketplace information, products, pricing and trends.

Serve and represent as a proud Trail Appliances ambassador, using our mission and values as your foundation for success.

Qualifications

Caring – You inherently enjoy and care about people and can demonstrate that in your interactions by making others feel valued and appreciated.

Determined – You are self‑motivated and obsessed over getting results, with the gusto to pursue relationships and continually overachieve sales goals.

Entrepreneurial – You are a hunter, possessing the confidence, tenacity, and readiness to cold call, proactively seek new business, and expand your network within the community.

A closer – You possess the skills to efficiently guide customers through the sales funnel with confidence to close deals and capitalize on opportunities.

Integrity – You are honest, even when it’s uncomfortable; you do what’s right, not what’s easy.

Curious – You love learning and seeking out ways for self‑improvement, with a willingness to see things from a fresh outlook and ask relevant questions to suit customers’ needs.

A solution finder – You have a proven aptitude for developing creative, relevant solutions for customers’ needs and solving problems.

Goal‑oriented – Time manager; you plan, set and achieve goals continually, demonstrating superior organizational and time‑management skills.





Optimistic – You are known for being a positive person, approachable, and people enjoy being around you.

Patient – You understand that success doesn’t happen overnight and persevere despite challenges and setbacks without becoming demotivated.

Well‑spoken – You speak with conviction, are succinct in your messaging, and communicate with impact, being clearly understood both written and verbally.

A business administrator – Comfortable with intermediate math, administrative tasks, and familiar with a computer and keyboard; you learn new systems, programs and applications with flexibility and commitment.

Eligibility

Education: Bachelor’s degree or equivalent.

Retail or sales experience preferably in a similar role or customer‑service setting.

Willing to work a flexible schedule including evenings and weekends.

Must have the ability to travel to the assigned store or learning facility.

Must be legally authorized to work in the country where the store is located.

Bonus Points

Appliance or industry knowledge.

Second language: Mandarin, Cantonese, Korean, Punjabi, or Hindi.

Personal experience with household appliances (e.g., laundering clothes, unloading a dishwasher, organizing a refrigerator, preparing a meal).

Passion for or interest in lifestyle (food, wine, cooking, fashion, coffee, home design, and/or construction).

Compensation, Benefits & Perks

This is a 100% commission opportunity with uncapped and unlimited earning potential. Within your first year, you can earn commissions and qualify for in‑house and manufacturer incentives.

Onboarding support: you receive payments to support your training (you keep the higher of the two: commission OR guaranteed training salary).

First 6 months: guaranteed income of $4,000 monthly.

Second 6 months: guaranteed income of $3,000 monthly.

After the training period, you’ll earn pure commission on delivered goods, plus additional incentives.

We also offer paid time off, generous employee discounts, extended health care, dental coverage, professional development programs, and opportunities for career growth.

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📌 Sales Representative Surrey - unlimited earning potential (626) (British Columbia)
🏢 Trail Appliances BC
📍 British Columbia