Take on a key role as a Fraud Prevention Advisor at Desjardins Group, focusing on fraud detection and customer advisement. Engage in crucial work that positively impacts clients and minimizes risks.

This position demands your keen observational skills and ability to communicate effectively with clients at the Desjardins Group Security Office. You'll be responsible for investigating suspicious transactions while guiding clients on preventive measures. A commitment to service quality and interpersonal savvy is required for success in this role.

Key Responsibilities:
• Analyze and document details of suspicious activities
• Advise clientele on effective fraud prevention techniques
• Build rapport with clients to understand their needs




• Identify potential operational risks for security improvements
• Assist victims of scams ensuring their understanding and satisfaction

Requirements:
• Related general college diploma required
• Minimum one year of relevant experience necessary
• Fluency in French and advanced proficiency in English
• Availability for training sessions and occasional office visits
• Versatile shift availability, including weekends

Contribute to enhancing client protection and service at Desjardins through your expertise.
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📌 Desjardins Group Fraud Prevention Advisor (Quebec City)
🏢 Desjardins
📍 Quebec City